We are hosting Scott Lewis as a keynote speaker as part of our School Meeting Program. We are excited about the information that he will provide that will help us serve students.
“Making A Difference: Managing Difficult Situations and People”
W. Scott Lewis, JD, NCHERM
More and more, people in services and academic settings find themselves having to manage difficult situations and people. Preventing the disruption before it begins is key, but managing difficult people is a learned not innate skill. Using proven techniques, the presenter will draw on actual cases from his experience managing various environments and his training in diffusing difficult situations to teach participants how to prevent and handle these delicate situations by staying centered. These techniques have been presented to over 1,000 educators, managers and supervisors in the corporate and higher education environment, as well as to front-line staff and law enforcement.
Thursday, August 25 from 2:00-4:00 p.m.
2nd Floor Multi-Purpose Room, Student Community Center
For questions, please contact the Dean of Student Affairs Office at 616-234-3925