IT adds customer support phone hours

Announcement : IT Customer Support will extend hours for phone support beginning August 4, 2013.

IT Customer Support is pleased to announce new extended hours of our phone support.
As a result of customer feedback and the Higher Learning Counsel recommendation, the IT Customer Support Department will be extending phone support.

Our new hours will be:

Summer
Monday through Friday:  7:00 a.m. – 11:00 p.m.
Saturday and Sunday:  2:00 p.m. – 10:00 p.m.

Fall & Winter
Monday through Friday:  24 Hours a day
Saturday and Sunday:  2:00 p.m. – 10:00 p.m.

If you need help with computer related issues, please call the IT Customer Support Help Desk at 616-234-HELP(4357). For urgent off-hours support, please listen and follow instructions on our phone system.

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