GRCC In the News, 8-15-13

ArtPrize artists, volunteers, host families, chat up helping at ArtPrize Volunteer Kickoff Rally tonight

Aug. 14, 2013; MLive

GRAND RAPIDS, MI — Two ArtPrize artists, a mother and daughter, will be among the speakers at the ArtPrize Volunteer Kickoff Party tonight.

… The ArtPrize Volunteer Kickoff Rally, sponsored by Grand Rapids Community College, will be held 5:30 to 7:30 p.m. Wednesday, Aug. 14, 2013, at the Harris Building on 111 S. Division Ave.

Restaurant Week Grand Rapids 2013 Kicks Off Today August 14, 2013

Aug. 14, 2013;

GRAND RAPIDS, MI–(Marketwired – Aug 14, 2013) – Restaurant Week Grand Rapids kicks off in Grand Rapids, Michigan today. The event spearheaded by Experience Grand Rapids was developed in 2010 to profile the scores of quality locally owned farm-to-fork restaurants that are also making Grand Rapids grow in culinary stature and reputation.

… “Another benefit of Restaurant Week Grand Rapids is that it keeps on giving back to the community,” says Small. “Not only are all of the participating restaurants able to shine, but $1 from every Restaurant Week meal sold during the event will be donated by each of the participating restaurants to a student scholarship fund at Secchia Institute for Culinary Education at Grand Rapids Community College. This year we hope to raise $20,000 to add to the fund. Many of Secchia Institute’s students decide to stay in the community and some of them develop into masterful chefs growing Grand Rapids culinary talent.”

CMU’s Enos hopes to name starting quarterback next week; first game vs. U-M

Aug. 14, 2013; Midland Daily News

MOUNT PLEASANT — The mystery is almost over for Central Michigan University football fans.

… (Cody) Kater said he’s feeling more comfortable in his second year in the CMU program after having spent one year at the University of Cincinnati and one year at Grand Rapids Community College.

Employees ‘caught’ showing off customer service skills

1112-3743 Excellence Guidlines

The Student Feedback Management Team is looking to develop a way to recognize employees on campus who have been “caught” demonstrating excellent customer service. As we determine that process, we’d like to start sharing recognitions with you now as we receive them of people who fully role model the GRCC Service Excellence Guidelines.

OB Gladyness, custodian in the Student Center

“I observed this yesterday – He stopped what he was doing to assist a student to find the Main Building. She identified herself as a new student. It wasn’t just the assistance in helping a new student navigate a location that impressed me. He was smiling, talking with the student and saying encouraging comments. He was also listening to the student express how she felt about being new. e.g. ‘You will get this all figured out. It will be OK, you will love it here.’ When she thanked him he said, ‘No problem — I am happy I could help you.’ Service excellence at its best with enthusiasm, a smile, listening and sensing a student needed assistance.”

 — submitted by Tina Hoxie, Associate Provost and Dean of Student Affairs

Alex Moore, Accounts Payable

“You couldn’t ask for a better co-worker than Alex! He is always upbeat, has a smile on his face, and will go the extra mile for anyone. If you are in a pinch, he will jump right in to help you with his great attitude and a smile, and will never skip a beat. If you were in a bad mood or down when you came to work, Alex would have you cracking up within the half-hour. Alex is very deserving of this (recognition), as he goes above and beyond the GRCC Raider Values each and every day.”

— submitted by Melissa Davis, Procurement Specialist

Bostwick faculty/staff parking to be closed August 16

The Faculty/Staff Parking in the Bostwick Ramp will be completely closed on Friday, August 16th, for installation of the new lighting fixtures. The closure will begin on Thursday night at 10:00 P.M. and go through the day on Friday. Employees who normally park in Bostwick will be able to park in the student section of the Bostwick or Lyon ramps as all student gates will be up for the Raider Rally. The contractors will begin installing some of the new fixtures today and tomorrow, but the total closure will only take place on Friday.

It is expected that the student section of the Bostwick ramp will be totally closed Monday, August 19th through the end of the day on Wednesday the 21st, for the same reason. All students and visitors for early next week should be directed to the Lyon ramp entrance near Bostwick and Crescent Street or the Barclay lot for students with RaiderCards.

Thank you for your continued patience as we upgrade our parking facilities.

Free information sessions scheduled for lean champion certification program

Our lean champion certification program helps you identify and eliminate waste.

Even if costs remain constant, elimination and  reduction of waste may:

  • increase an organization’s ability to produce more products or services with the same resources.
  • increase an organization’s ability to serve more customers.
  • reduce total lead time.

And all that results in increased profits!

In GRCC’s program, you will learn to develop and use your organization’s value stream map to identify and drive your improvements. Critical to learning the principles and various tools is applying them to your current work. By successfully completing a lean implementation (or value stream) project of your choice from your company, you will yield results from this program immediately.

You can learn more about the program through a free information session. Sessions are scheduled for 7:30-9:30 a.m. September 6, 7:30-9:30 a.m. September 11 and 3:15-4:45 p.m. September 16. To sign up, click here.

Classes start September 30. To register, click here.