SEPTEMBER:
Writing Emails That Get Read
Thursday, September 19, 2013 • 2:00 pm – 4:00 pm, Room 2215/2216, Russel H. Kirkhof Center
Workshop presented by Kay Losey, Professor of Writing, and Charles Lowe, Associate Professor of Writing
The email inboxes of faculty, staff, and students alike are constantly inundated with emails demanding their attention. Because of the burden of processing all that information, senders must work hard to write messages so that they get read and are understood. In this workshop, we’ll practice strategies for crafting subject lines and introductory text that best communicate your message, describe methods for organizing the content of your emails, and discuss handling emails with file attachments and messages with complex HTML layout. Toward the end of the workshop, we’ll share some tips for answering student email queries. Throughout we’ll invite participants to share their strategies as well.
Making the Transition from Staff to Supervisor
Wednesday, September 25, 2013 • 8:30 am – 11:30 am, Room 2270, Russel H. Kirkhof Center
Wednesday, September 25, 2013 • 1:30 pm – 4:30 pm, Room 340, The Bicycle Factory
Workshop presented by Beverly Washington, Trainer
Whether you are a new or seasoned supervisor this seminar is for you! Improve your leadership skills and become a better supervisor. In addition to gaining a powerful new set of skills, strategies and techniques for dealing with issues you will learn:
- How to relate to former peers who are now your subordinates
- Tools to motivate and encourage your employees
- Options of how to discipline firmly and fairly, without creating resentment from employees
- Examples of how to handle negative forces such as gossip, rumors, and poor attitudes
This seminar will make you a better supervisor, guaranteed! From earning the trust and respect of your team to organizing your own workload more efficiently, you will gain insights, proven techniques, and innovative strategies that you can put to use as soon as you return to the office!
OCTOBER:
Bias Incident Protocol Training
Wednesday, October 2, 2013 • 3:30 pm – 5:00 pm, Room 2215/2216 Russel H. Kirkhof Center
Workshop presented by Members of the GVSU Team Against Bias (TAB)
What is a biased incident? Do they happen at GVSU? What do I do if I experience or witness one? The Team Against Bias (TAB) is a diverse group of faculty, staff and students at GVSU. The group was created to review information regarding bias incidents and implement strategies to educate and engage the campus community. TAB is committed to making certain that all faculty, staff and students know what a bias incident is and how to use the protocol for reporting such incidents. This training is both interactive and practical.
Leadership Your Team Will Follow
Tuesday, October 8, 2013 • 8:30 am – 11:30 am, Room 2263, Russel H. Kirkhof Center
Workshop presented by Kim Monaghan, HR Career Services for Faculty and Staff Consultant
What are the hallmarks of a great leader? To begin, a great leader is one who understands the importance of capitalizing on the strengths of their team. They also know the importance of creating a healthy and positive work environment by fostering clear and open lines of communication. Finally, great leaders rally their team to align their personal and professional visions with your overall department/organization goals.
In this interactive workshop, you will discover:
- What makes you a great leader and where are your growth opportunities.
- How conducting a SWOTS analysis of your department/organization is imperative for goal attainment.
- Ways to empower your team, help them realize their potential, and foster great working relationships.
- That the admission of weaknesses doesn’t equate to failure, but rather provides a platform for modeling professional growth and empowerment.
Generational Differences In The Workplace
Wednesday, October 30, 2013 • 8:30 am – 11:30 am, Room 2266, Russel H. Kirkhof Center
Workshop presented by Mitzi Taylor, Not So Basic Training
Increasingly, generational differences are causing conflict and frustration in many organizations. These differences — from how an employee views a dress code or work hours, to how work gets done and what a “full day” of work means — are becoming contentious. Each generation seems to be saying: “What are they thinking?” Our programs review generational differences and help participants develop an appreciation of how valuable such differences can be. It also identifies the areas where differences are most evident and suggests ways to deal with them. In this session we:
- Identify the major influences on the four generational groups currently working, how these elements have shaped the generations, and how they have created noticeable differences
- Identify how issues such as work-life balance are thought of differently by the generations and yet have strong similarities
- Explore communication differences between the generations (including the varying roles technology plays) and how to deal with the differences
- Identify the behaviors that are causing work conflicts
- Develop practical techniques for working with the multiple generations to increase organizational effectiveness, productivity, and harmony
NOVEMBER:
Leading From The Middle
Monday, November 4, 2013 • 1:30 pm – 4:30 pm, Room 2263, Russel H. Kirkhof Center
Workshop presented by Wendy Wenner, University Professor
Stuck in the middle?–leading from where you are.
Are you a mid-level manager and with ideas for positive change, but feel like you don’t have the positional power to make those changes? This interactive workshop with provide opportunities to explore the possibilities and strategies for assessing the risks, acting with courage, changing your work environment, and leading change from the middle.
Managing Emotions Under Pressure
Tuesday, November 19, 2013 • 1:30 pm – 4:30 pm, Room 340, The Bicycle Factory
Workshop presented by Joan Epperson, President Global Business Solutions
In today’s busy work environments, emotionally charged situations can occur. Having the skills and competencies needed to defuse conflict and move the discussion forward is personally and professionally beneficial. Employees achieve win-win solutions, deliver desired results and create a positive work environment.
During this interactive learning and growth experience, participants will:
- Develop/enhance the skills and competencies needed to defuse emotional situations.
- Learn to remain calm and objective; respond with a level head and maintain self-control in the face of adversity.
- Become skilled at making a quick recovery and helping others do the same.
- Develop/enhance the skills needed to take charge in difficult situations and keep the discussion moving forward.
- Seeing the opportunity in a difficult challenge.
- Learn to apply these systems, strategies, tools and resources to enhance career success, be resilient and live their ideal life!
**Due to limited number of seats, preference will be given to GVSU employees in the event the workshop is full.
Register for all programs at http://www.grcc.edu/staffdevelopment/currentlearningopportunitiesregistration
or call Staff Development at 234-4285.
The daily employee newsletter of Grand Rapids Community College 
hello there and thank you for your info – I’ve certainly picked up something new from right here. I did however expertise a few technical issues using this site, as I experienced to reload the web site lots of times previous to I could get it to load properly. I had been wondering if your web host is OK? Not that I am complaining, but slow loading instances times will sometimes affect your placement in google and can damage your quality score if ads and marketing with Adwords. Well I am adding this RSS to my e-mail and can look out for a lot more of your respective fascinating content. Make sure you update this again soon..