GRCC In the News, 4-22-14

GRCC turns down economic development initiatives that would cost $1.1 million in property tax revenue

April 21, 2014; MLive

GRAND RAPIDS, MI – Citing budgetary concerns, Grand Rapids Community College on Monday opted out of two economic development initiatives in Gaines and Byron townships that would capture property taxes that otherwise would go to the college.

Returning to Form

April 22, 2014; Traverse City Insider

GRAND RAPIDS — Ryan Manning just wants to stay healthy, and get in the lineup as much as he can for Davenport University, an NAIA school. The Suttons Bay graduate received medical clearance to play just before the Panthers’ annual spring trip to Florida and he doesn’t want to miss any more games.

… Back when he was at Grand Rapids Community College, the 6-foot-2 and 175-pound junior suffered a major concussion and had to sit out an entire year. He might get a medical redshirt year from GRCC, and that’ll give him an additional year at Davenport.

Woodrick Diversity Learning Center summer workshops open for registration

The Bob and Aleicia Woodrick Diversity Learning Center provides tools that help promote a greater and deeper understanding of others, their cultures and customs. Businesses, educational and health care institutions, governmental agencies and non-profit organizations benefit from an informed employee base able to consider multiple perspectives and address conflicts with conscious intentional process. GRCC faculty and staff may attend all workshops free of charge. 

All public workshops will be held at GRCC’s DeVos Campus in Sneden Hall (near downtown GR). Directions and details will follow registration.


May 27, 11:30 a.m. – 1 p.m.

Whether you are leading a classroom, a small group meeting, or managing a project, the Social Contract approach will assist you in an intentional process of building and defining inclusive principles, guidelines and consequences for social behaviors. Do not play the expectation guessing game in regard to appropriate social behaviors. Instead, attend this workshop, which will:

  • Introduce a model of an intentional, inclusive Social Contract approach.
  • Practice the model by developing your own Social Contract.
  • Share wisdom with other teachers, community organizers, and professionals.
  • Take back the model to your community.

GENERATIONAL DIVERSITY IN THE WORKPLACE                                                          

June 4, 11:30 a.m. – 1 p.m. 

Never before have we had four generations of people together in the workplace. Because of this shift in employee demographics, the need to create safe places to discuss generational differences is vital. Essential to the Generational Diversity in the Workplace workshop are interactive activities, videos and small group dialogue exploring the relationship between different generations. Participants will:

  • Understand the formative years of each generation and their core values.
  • Use this information to connect and work with different generations.
  • Offer strategies for effective cross generational communication.


Unintentional Bias in the Hiring Process                                                            

June 10, 11:30 a.m. – 1 p.m.

Numerous studies show that our unconscious is dictating our decisions. These unconscious decisions impact our business decisions. The biases we carry may not be limited to visible differences but may extend to other assumptions and associations such as the way a person speaks (tone, volume, and accent) or prior personal knowledge or acquaintance. In the Unintentional Bias in the Hiring Process workshop, participants will:

  • Examine common language and tools for processing unintentional bias situations in the hiring process.
  • Review our Unintentional Bias in the Hiring Process video.
  • Practice common language and process tools in small group activities.


BOUNDARIES IN THE WORKPLACE                                                                                     

June 12, 11:30 a.m. – 1 p.m. 

How do you know where to draw the line in relationships, roles and responsibilities? Participants will begin to address this issue by exploring methods of respecting and protecting other’s boundaries in the workplace. Objectives for the session include:

  • Define boundaries in regards to job responsibilities and interpersonal boundaries.
  • Determine the importance of boundary setting.
  • Help others to understand their boundaries.


Additional Workshop 2014



In GRCC’s Woodrick Diversity Learning Center’s Cross Cultural Communication workshop, participants explore the history of their own communication style, and how it affects their current ability to enjoy and employ successful communication. They will experiment with relevant workplace communication examples. The program provides a safe place for participants to:

  • Examine the intent of communication.
  • Examine aspects of culture.
  • Explore cultural influences on communication and cultural variations.



Facilitation is more than discussion. Genuine facilitation requires listening, understanding and guiding the dialogue process. But when you reflect on all of our assumptions, biases, unspoken emotions and behavioral idiosyncrasies, this can seem almost impossible.

  • Examine facilitation process tools and discuss when to apply dialogue, debate or discussion.
  • Determine strategies for dealing with disruptive behaviors.
  • Help facilitators gain tools to design and deliver cultural communication presentations.



Facilitating Difficult Conversations is an experiential look at the process of facilitating difficult dialogue, focusing on the qualities of the facilitator and the nuances of group dynamic that impact the process.

  • Examine your conflict management style.
  • Develop cultural communication and facilitation skills to address difficult conversations.
  • Practice processing difficult conversations.



Bullying may not have been left behind as we all grew older! Some of the behaviors we experience in the workplace may exhibit the characteristics of bullying. The resulting environment may be so uncomfortable as to affect the work of an individual or the climate of an entire office. The workshop will help identify bullying and its effects while becoming aware of intervention strategies.

  • Recognize and define bullying.
  • Review prevention policies, actions and methods.
  • Become aware of possible intervention strategies.



Can casual conversations lead to conflict and misunderstanding in the workplace? Ever wonder what just happened, why a conversation didn’t go well? Could it be unconscious communication getting in the way? Through the Unintentional Bias workshop participants learn new strategies to avoid unnecessary miscommunication and skills to enhance interactions in the workplace.

  • Examine the definition of unintentional bias and how it affects our communication.
  • Explore how casual conversations may lead to conflict and misunderstanding in the workplace.
  • Learn new skills to avoid unnecessary miscommunication and skills to enhance interaction.



  • All workshops have a 25 person maximum.
  • Awareness and advanced level classes available.
  • Custom-designed curriculum available at an additional cost.
  • Workshop costs vary depending on level and time frame.
  • Public workshops are $75.00 per person per session.

For more information, contact Tamber Bustance, at  (616) 234-3390 or


Congratulations to student employee of the year, Ian Saunier

Congratulations to our 2014 Student Employee of the Year, Ian Saunier!  Ian has worked in the Enrollment Center for more than three years. His supervisor, Jason Schueller, says:

“Customer service roles bring unique challenges when dealing with a very large student population. He is respectful to everyone he interacts with and always makes sure their questions or concerns are addressed. He has worked here for over three years and his confidence and positive attitude help to create an excellent working environment. As his supervisor, I have the utmost confidence in his work knowing that he can handle any type of situation with outstanding customer service. We truly appreciate his work ethic, professionalism, and positive outlook. There is no doubt that he will be successful in his career and he has had a meaningful impact on our student’s success.”

Below is a photo of Ian, his family and Jason Schueller from the Enrollment Center.  Congratulations Ian!


IT Project Management Office Weekly Update – 4/22/14

Project Quality Management

Project quality management involves the processes and activities that GRCC’s IT Project Management Office utilizes to determine the quality policies, objectives, and responsibilities respective to each project. This satisfies the needs for which each project is undertaken. The three main processes are as follows:

Plan Quality Management – The process of identifying quality requirements and/or standards for a project and its deliverables and documenting how a project will demonstrate compliance with quality requirements.

Perform Quality Assurance – The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.

Control Quality – The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.

Project quality management addresses the management of a project – whether it be its structure, planning, or the team itself – as well as its deliverables. For example, the quality of a project and its team can and should be identified, planned, measured, evaluated, and improved if issues are detected. This helps prevent project planning methodology and human resource issues that can adversely affect a project. The same is true for a project’s deliverables. For example, at GRCC, when a project calls for the creation of web pages, we must build them to adhere to federal ADA compliance standards. To guarantee this is done and done properly, these standards and the tools and techniques used to ensure the standards are met must be included in the project’s quality plan.

Next week we’ll look at project cost management.

Definitions were taken from the following:

(2013) A guide to the project management body of knowledge (PMBOK guide) Fifth edition. Newtown Square, Pa.: Project Management Institute, Inc., pg. 227.

Raider golfers win second tournament in one week

Congratulations to the GRCC Raider Golf Team as they won their second consecutive tournament, the Jackson Invite, in less than a week as they posted a great score of 289. Also congratulations to Jared Multer, a sophomore from Battle Creek Lakeview, who was Medalist of the tourney shooting an outstanding 68.  The five time Western Conference Champions will be attempting to defend their title this Friday at the 36 hole Swan Lake Resort Western Conference tournament.

Exam Cram set for this weekend

Yes, it’s time for Exam Cram! What is Exam Cram? Think extended quiet study hours in the library, smiling tutors and librarians, along with beverages and snacks to keep study strength up and stress levels down!

* Faculty and staff, please share this news with students.

Winter 2014 Exam Cram will be held:

  • Sat. 4/26/2014 10:00 AM – 10:00 PM
  • Sun. 4/27/2014 10:00 AM – 10:00 PM

Exam Cram is co-sponsored by Academic Support, Campus Activities and Library & Learning Commons. There will be librarians and tutors in multiple subject areas available during Exam Cram hours. Please park in the Bostwick (Main) parking lot. No registration required. Tutoring subjects may be limited. See our SubjectGuide for more information on this event!