A Raider Salute from Dan Anderson:
Gayl, a professor in our M-Tech Automotive Department on Godfrey, went well beyond “helpful and knowledgeable” last night. I brought in a motorcycle head with a broken bolt in it (don’t ask!). I didn’t tell Gayle, but an automotive shop and a motorcycle shop had already refused to attempt the extraction. I was expecting to hear that, because the bolt was deep seated and broken at an angle, I’d need to buy a new head–they run $900. Instead, after trying several different drill bits at various angles, out came that little bugger! Thanks so much, Gayle.
The daily employee newsletter of Grand Rapids Community College 
Sometimes, all you need is just a knowledgeable friend or simply spend big time.