GRCC In The News, 11-28-18

Data entry error prompts recount in the GRCC Board of Trustees race
11/27/18 MLive
GRAND RAPIDS, MI – Votes will be recounted in the Grand Rapids Community College Board of Trustees race following a data entry error, Kent County Clerk Lisa Posthumus Lyons said Tuesday, Nov. 27.

Recount over GRCC trustee election mistake
11/27/18 WOOD TV
GRAND RAPIDS, Mich. (WOOD) — An election recount petition has been filed in Kent County after officials certified the wrong winner of one race.
A data entry error caused the Kent County to certify to the state that Carlos Sanchez had won a seat on the Grand Rapids Community College Board of Trustees when, in fact, the seat will go to Sheryl Siegel.

Workforce training programs show big economic impact
11/27/18 (KISD newsletter)
A year ago, Elizabeth Jose Pena wasn’t sure what her next career step should be. “I was a lost individual… I wasn’t sure what I wanted to do with my life.”
What a difference a fast-paced training program can make. On Dec. 14, Pena will graduate from Grand Rapids Community College’s Medical Assistant Program. “This program caught my attention because I was able to work, support my family and continue my education without having to feel like I was being held back due to not making enough money,” she said.

Policies Updated

The following policies have been updated or added and recently approved:

November 2018 Policy Meeting

9.5 Use of College Name, Seal and Emblem/Logo

– Updated policy statement to include reference to website for further clarification of accepted use

– Updated Entities Affected by this Policy and Who Should Read this Policy


10.5 Student Refunds

– Added “Attendance Policy” and “Attendance and Enrollment Reinstatement Agreement” (new document) to List of Related Documents

– Added “Failure to Initiate Attendance – Administrative Cancellation” to Procedures to further explain process when students are administratively cancelled from class(es), when students attend at least one course and when students who never attended are handled, in regards to refunds and responsibility for self-withdrawal and tuition/fees owed.

– Added “Attendance and Enrollment Reinstatement Agreement” (new document) to Forms


15.2 Web Accessibility

– Policy Statement:  deleted “Web content in existence prior to the passage of this policy will be evaluated for compliance with this policy and remediated going forward,” as this intention is already outlined in C. Remediation Processes, section d. In addition, this revised policy is intended to focus on newly created Web Content and the publishing processes thereof.

– Reason for the Policy:  added to include best practices in Web Content and promote the benefits thereof: “Grand Rapids Community College is actively committed to providing equal opportunity to persons with disabilities, including equal access to all GRCC Web Content. Accessible Web Content enhances the usability for all web users and ensures that as broad a population as possible is able to access and benefit from GRCC’s services. Implementing the requirements outlined in this policy also ensures is in line with best practices for user experience, which promotes student recruitment, retention, and success.”

– Related Documents:

Edited to remove redundancies:

— Changed: “B. Public Law 105-220, ‘Section 508 of the Rehabilitation Act of 1973, as amended in the Workforce Reinvestment Act of 1998’” to: “B. Americans with Disabilities Act of 1990, including 2008 Amendments”

— Changed: “C. Sections 503 and 504 of the Rehabilitation Act of 1973, as amended” to: “C. The Rehabilitation Act of 1973, notably Section 503, Section 504, and Section 508”

— Deleted: “E. Title 44, U.S.C., § 3501, ‘E-Government Act of 2002’”

— Changed: “F. Title 36, Code of Federal Regulations (CFR), Part 1194, ‘Electronic and Information Technology (EIT) Accessibility Standards’” to: “F. Title 36, Code of Federal Regulations (CFR), Part 1194, ‘Information and Communication Technology Standards and Guidelines’”

— Changed: “G. Title 48, CFR, 39.204, Federal Acquisition Regulations (FAR), ‘Acquisition of Information Technology’” to:  “Title 48, CFR, Part 309, ‘Acquisition of Information Technology’”

— Deleted: “H. Federal Acquisition Regulation, Final FAR Ruling 48, CFR Parts 2, 7, 10, 11, 12 and 39 (FAC 97-27; FAR Case 1999-607) “

Deleted: “I. Public Law 105-220, Workforce Investment Act of 1998, Amendment to Section 508 of the Rehabilitation Act (29 USC 794d)”

– Added to include specific, current policies that relate: “G. GRCC Policy 3.2: Non-Discrimination on Basis of Disability” and “H. GRCC Policy 6.2: Equal Opportunity and Non-Discrimination.”

– Changed: “J. GRCC-specific policies and directives”” to: “I. Other GRCC policies and directives.”

– Updated Contacts

– Updated Definitions

— Added: “D. Electronic Document: Any file attachment including but not limited to Portable Digital Files (PDFs); Word documents, PowerPoint presentations or spreadsheets; and Google Docs, Sheets, or Slides.”

— Added: “E. Remediation: The process of correcting non-compliant information. This includes making inaccessible documents or Web Content compliant by World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI), Web Content Accessibility Guidelines (WCAG) 2.0, and Level AA standards.

— Added to replace the Web Monitor role and definition: “H. Web Team: Web Content Manager, Web Systems Architect, Director of Academic Applications,” and to identify the job titles of those serving on the Web Team. The responsibilities of the Web Team are outlined throughout the policy.

— Deleted: Web Monitor definition.

– Updated Procedures

A. Monitoring

– Section 1.:“The Web Monitor,” changed to “The Web Team”

– Section 2: “The Web Monitor” changed to “The Web Team”

– A part of section 3 was deleted as it was redundant of sections 1 and 2. Deleted: “The Web Monitor will consult with the Communications Department quarterly to review compliance, outline concerns, and develop/update a remediation action plan(s).”

– Section 3: “The Web Monitor and Communications Department,” was changed to “The Web Team,” as the Web Team has replaced the role of Web Monitor and includes a member of Communications.

– Section 4: “The Communications Department” was changed to “any member of the Web Team.”

B. Training and Accountability

– The approach to training has changed from providing in-person training to providing online training materials in an effort to better meet the training needs of a broad audience with varying skills. Therefore, this section was deleted: “a. The IT Department will coordinate and conduct Department Owner and Web Editor training – including new user and refresher courses – in collaboration with the Communications Department on a regular basis…”

– This paragraph was added to provide information about online training materials and include the work of the Accessibility Advocates: “a. The Web Team will coordinate and publish training material on the college website. The creation and dissemination of this material will engage, when appropriate, Accessibility Advocates, the Center for Teaching Excellence (CTE) or Human Resources Staff Development, with consultation provided by the Director of EO Compliance where necessary. Training material will focus on web accessibility, user experience best practices, common areas of concern, and tips and tools for creating accessible content. Online training material will be made available to all Department Owners and Web Editors.”

– Section c. was edited for clarity: “Accessibility Advocates will be trained on course- and faculty-specific concerns, including document accessibility. Accessibility Advocates will also be trained to assist individuals and conduct broader training sessions on general accessibility concerns.”

— “Accessibility Advocates will be trained in Blackboard” was removed as it is part of the general course- and faculty-specific concerns they will be trained on.

— Added “faculty-specific” to include matters in addition to course-specific concerns.

— Added “including document accessibility” to provide specificity.

C. Remediation Processes

– “Processes” was added to the section title to clarify that there is more than one process to remediate content.

– Section a. was moved to section d. “Web Monitor” was changed to “Web Team” in two instances.

– New sections (C. Remediation Processes a, b, c) were added to include new publishing and remediation processes that allow the Web Team to provide better support for Web Editors and Department Owners, as well as support best practices in accessibility and general user experience:

— Added: “a. Department Owners and Web Editors are encouraged to publish content found in Electronic Documents as web copy within webpages in an effort to promote accessibility, the search engine optimization of Web Content, and web user experience.”

— Added: “b. New documents will be uploaded to the website if:

— The Electronic Document is required to remain online by any accreditation organization, or local, state or federal laws or regulations.

— It is essential to department or college processes that the Electronic Document is made available for print from

— If a newly created Electronic Document does not meet the outlined criteria, a Web Team member will work with the Department Owner or Web Editor to publish the content in an already existing or new webpage, webform or other online format.”

— Added: “c. Newly created Electronic Documents that meet the outlined criteria must submit a ticket to the IT Help Desk at least two weeks in advance of the requested online publication date for the material to be made accessible.”
– Sections b, c, and f were deleted as they are no longer relevant with revised Remediation Processes sections a, b, and c:

— Deleted section: “b. The Web Monitor, in collaboration with the Communications Department, will implement remediation action plans, create and enforce timelines, and monitor progress …”

— Deleted section: “c. The Department Owner or Web Editor will be directed to the Web Monitor and Communications Department for assistance in implementing the remediation action plan …”

— Deleted section: “f. If it is not possible to remediate GRCC Web Content in a timely manner, the Department Owners and Web Editors are responsible for providing alternative access to the information …”

– Section e. moved to section f. and is edited to read: “If Department Owners or Web Editors refuse to comply with the policy guidelines or remediation action plans, the Web Team, in consultation with the Director of EO Compliance, may implement a remediation action plan or remove the inaccessible content from the web.”

— Added: “policy guidelines.”

— Added “may implement a remediation action plan.”

— Added: “Inaccessible” to the phrase “remove the inaccessible content.”

— Changed: “Web Monitor and/or Communications Department” to “Web Team.”

— Deleted to avoid redundancy as this is included in Remediation Processes, section c.: “If this action is taken, information will be published in the appropriate location on available GRCC assistive services, such as email, fax or phone options until the remediation action plan can be completed.”
– Policy History:  added: This policy was modified in 2018 to clarify the roles and responsibilities of the Web Team, promote best practices in web accessibility, and clarify training resources.

11.3 Professional and Institutional Memberships

– Procedure #3:  Removed “required by employee’s contractual agreement shall be subject to the dollar limitation stated therein” and changed authorizers to include appropriate BCO and/or supervisor.

– Procedure #4:  Removed entire procedure and added “payment” to Procedure #3.

– Procedure #5:  Removed entire procedure due to redundancy.

– Procedure #6 becomes New Procedure #4:  Changed language to clarify who designates and selects employee or board member to represent the College in the membership.

Scholarship opportunity for Police Academy, Criminal Justice, Education, and Healthcare students

Please tell your students:

The 2018-2019 Grand Rapids Community College Bragg, Harvard, MuhammadSmith (BHMS) Scholarship Application is open until 11:59 p.m. on Friday, January 11, 2019. This scholarship awards between one and three scholarships of $1000-$3000.

BHMS scholarships are intended for students who are either:

  1. In the GRCC Police Academy, or
  2. Enrolled in a GRCC degree, pathway, or program and planning to work in a public service career related to criminal justice, education, or healthcare.

Visit the Mursalata website for details and application link.

Honors Program recruitment at GRCC

Are you aware of a dynamic student in your class or on campus that’s capable of more? Directing them to the Honors Program can connect them to community of highly motivated students who want more out of their college experience. Success in this program is not only measured by academic performance, degree completion, or transfer, it includes building collaborative relationships with faculty and peers. Students gain a competitive edge through the development of strong leadership, research, and service-learning skills.

Students begin the program every by taking Honors 101, a 1-credit course offered in a 7-week format. The next section starts January 2019!

Program Benefits:

  • Unique opportunities to learn alongside influential college and community leaders.
  • The opportunity to create a collaborative research project.
  • A dedicated advisor to help you develop a clear pathway to degree completion and/or a successful transfer to a four-year institution.
  • A competitive edge for transfer and employment applications upon completion.
  • Scholarship award for program completion (up to $500).

Application Process:

Students can learn more online on the GRCC Honors page.

Wellness at Work – Winter Series (formerly Weight Watchers at Work)

Get a head start on your 2019 wellness goals! Wellness at Work (formerly Weight Watchers) is ready to launch yet another GRCC series to help bring you closer to your personal health goals.

Enjoy a 15% discount if you register at Meeting 1! Cost for the program is $132.60 for 12 weeks of on-campus meetings (on Thursdays at 12:30 p.m.) beginning December 13 and online e-tool access. After December 13, the cost for the program will be $156. Bonus: On-campus meetings will not be held December 27 or January 3, but you will still be able to join a community meeting and have continued access to your online e-tools. That’s like getting TWO WEEKS FREE!

If you are interested in participating, please contact Angela Salinas (x2567, and join us at a meeting on Thursday, December 13, at 12:30 p.m. in the Far Side Room (1st Floor Student Center). Please note that should you choose to register for the program, payment is due at this session. Members can pay with cash, check, or a credit or debit card. You can also take advantage of a three-check split payment method.

Did you also know that if you take advantage of the Flex Spending Account, the cost of the program could be covered with a medical necessity doctor’s note? For more information, please contact the Benefits Office.

GRCC athletics partner with Grand Rapids Drive basketball this Friday

A graphic of the front and back sides of the special jerseys the Grand Rapids Drive will be wearing Friday night. Jerseys are blue with red trim, a red stripe on the front with the Grand Rapids skyline in white above the words "Grand Rapids," and the words "Raider Nation" on the back. The player's number is displayed on both front and back. There is a logo for the GRCC Raiders on the front and logos for both the NBA and the G League on the back.

The Grand Rapids Drive basketball team supports Grand Rapids Community College, and we’re celebrating our collaboration with a GRCC Night on Friday, November 30!

Drive players that night will join the Raider Nation, wearing wear special jerseys highlighting GRCC Athletics. The evening also will raise money for GRCC athletic scholarships.

All GRCC students, faculty, staff, and alumni can get a 20% discount on tickets for this game and others when purchased through the Drive website,

To order your seats and get the discount:

  • Click on “Tickets”
  • Select your game, section, and seat
  • Change the “Price” option to “Group,” and
  • Click “Add tickets.”
  • Then type the promo code “GRCC” in the password box.


GRCC athletes will help with a basketball toss contest, with some of the proceeds supporting GRCC athletic scholarships.

Scholarships also will get a boost from the auction of special jerseys during the game, with winners getting an opportunity to meet players and pose for photos.

Come on out and support GRCC athletics and cheer on the Drive! The game starts at 7 p.m. and is at the DeltaPlex, 2500 Turner Ave NW, Grand Rapids.

Malicious emails abound – GRCC IT says use caution

IRS Warns of New Email Scam –

The IRS sent out a warning this week about a new email scam that may contain malicious malware. The fraudulent emails, which appear to be sent from “IRS Online,” contain an attachment labeled “Tax Account Transcript,” or something similar. The IRS, however, does not send unsolicited emails to the public, nor emails containing sensitive information such as that which is included in a tax return. The IRS asks the public not to open the email, and if using a personal computer to delete it or forward it to

Phishing Notification –

GRCC Faculty and Staff may have received an email from ‘Bill Pink’ with the subject “Action Required”. This email is not from President Pink. The email contained one or more links prompting recipients for information. If you clicked these links or provided any information, please let the GRCC IT Support team know.


As a reminder, keep the below in mind when working with email:

  • GRCC IT, Faculty, and Staff members should not be requesting banking information or account passwords
  • Don’t open and immediately delete suspicious messages from your GroupWise inbox
  • Don’t click any links or download any attachments from any suspect messages
  • Don’t provide any personal information; including usernames or passwords from suspicious email links
  • Don’t use your work email address for mailing lists

If you receive a phishing attempt, report it to the IT Support Desk at or by calling 234-4357. If you have clicked any links or downloaded/opened any files, please let us know immediately.