Tech Tips: Experiencing a technical outage

Is a GRCC system not working right or appear to be down? Please visit GRCC IT Status for at-a-glance status updates of all Information Technology’s services – from Blackboard to PeopleSoft. From this website, you will be able to see the current status of all of our services, and a historical record of any service disruption or maintenance. The website is available to both students and employees and is designed to be accessible even in the event of a major network outage. 

Are you trying to run reports from CSProd but everything is moving at a snail’s pace? Maybe it’s heavy traffic, something on your local computer, or a campus wide issue. GRCC IT Status will let you know of any problems we’re detecting. Don’t see anything posted to GRCC IT Status? Then give us a call. You may be the first one to experience an issue that we need to look into. 

For more information, please visit the Status Hub or contact the IT Customer Support Desk.

If you have a suggestion or a Technology Tip you think can be useful, you can submit them by emailing techtips@grcc.edu 

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