Do you work directly with students and alumni? Alumni that haven’t taken a class in over ten years may not have an Online Student Center account.
You can assist them by updating either their email address or phone number in Peoplesoft. This will trigger their account to create. Within an hour, the user will be able to click the First Time User option on the MyGRCC portal to create their MyGRCC account.
Once signed in, they can access their Online Student Center. If they are unable to access their account after that time period, please direct them to the IT Customer Support Desk and we will be happy to assist them.
For more information and helpful tips, please visit the IT Customer Support Portal or contact the IT Customer Support Desk at x4357.
If you have a suggestion or a Technology Tip you think can be useful, you can submit them by emailing firstname.lastname@example.org