Raider Salute to the Student Affairs team

Student Services desk.

Kudos to the Student Affairs staff for continuing to help students get the assistance they need to start the semester, despite a big winter storm. We truly appreciate those team members who worked throughout the campus closings on Wednesday afternoon and Thursday to help GRCC students. 

The team demonstrated exemplary leadership and team work by pulling together in this unique circumstance to focus on the needs of our students.  

Thursday alone, the team:

  • Answered 239 phone calls. 
  • Processed 171 admissions applications.
  • Printed 148 RaiderCards and approved over 100 photos submitted online.
  • Communicated with 44 Reconnect students.
  • Conducted 7 virtual appointments.
  • Shared orientation information with 174 students.
  • Made outgoing calls to 48 veteran students.
  • Handled 440 student email inquiries. 
  • Processed numerous changes of major, transcript requests, financial aid awards, and SAP and Futures for Frontliners appeals.
  • Updated Get Help webpage student resources.
  • Prepared for the International Student Orientation, Service Saturday, Welcome Week, and MLK Day events.
  • And much, much more!

GRCC partners with local municipalities for Public Works Academy, providing skills for jobs serving communities

GR City plow.

Residents can gain in-demand skills needed for careers with local municipalities through the next session of Grand Rapids Community College’s Public Works Academy, which starts Jan. 25.

GRCC teamed up with local municipalities to provide the program, which includes guaranteed interviews for open jobs.

“Public works employees are vitally important in our communities, and in great demand across our region,” said Julie Parks, interim dean of GRCC’s School of Workforce Development. “This is a great example of how we work with community partners to create opportunities for residents while building a talented workforce.”

Community partners include public works departments for Grand Rapids, Kentwood and Grand Haven, in addition to the road commissions from Kent and Muskegon counties, the Michigan Department of Transportation, and engineering firm Fleis & VandenBrink.

The academy runs 8:30 a.m. to 3 p.m. Tuesdays through Thursdays from Jan. 25 to March 16.  The program is open to people ages 18 and older who are ready to work. A high school diploma or GED diploma is recommended. A valid driver’s license is required.

Successful graduates will receive interviews with at least two community partners for possible seasonal or internship positions at public works facilities in West Michigan. This is the first step to secure a full-time position.

Job titles include: building specialist; engineering technician; equipment operator; fleet services technician; maintenance worker for utilities, streets, grounds, and buildings; plant assistant; safety specialist; and tree trimmer.

See Full Article

My Story Started at GRCC: Josh Ferguson of Creative Dining Services credits real world experiences at GRCC for his success

Josh Ferguson smiling.

Start at GRCC and go anywhere. Every former student has a story to tell about how GRCC gave them the education and opportunity to be successful.

Josh Ferguson graduated from GRCC’s Secchia Institute for Culinary Education in 2008, but his newest post doesn’t have him in the kitchen.

In October, Ferguson was named director of business development for Creative Dining Services, a food services company that works with colleges, businesses, senior living communities and other institutions.

“My job is to seek out and develop new partnerships with corporations, colleges and universities where we can provide our unique brand of personalized hospitality management services,” he said. “Even though I went to culinary school, I have always had an interest in sales and the business side of the hospitality industry.”

Ferguson brings a variety of culinary and business experiences to his new role, with previous jobs at New Holland Brewing Co., Thousand Oaks Golf Course, Two Hats Ranch and Sysco. He even returned to GRCC for a while as assistant banquet chef.

He credits the real-world experience he gained while a GRCC student for his career success.

“I am proud to say that I wouldn’t be where I am today without GRCC,” he said. “My time there laid a strong foundation for which I have been able to build and exciting and rewarding career.

“I’m a big believer in the idea that success can’t be achieved alone, and doors to opportunity don’t open by themselves. GRCC has been there – and continues to be there – to help open doors for me, and I am deeply thankful for that.”

Let GRCC help you start your story. The first chapter starts at

Tech Tip: Helping students log in to student email

Do you frequently talk to students who either do not know how to access their student email account or don’t even know they have one? Below are a couple of knowledge base articles we suggest reading so that you may be able to assist students in those circumstances.

One explains when a student will have access to their GRCC student email account and the other explains how to sign into it. 

Video Demonstration to Login to Student Email

Who has access to student email?

How do students access student email?

How do students transfer emails and Google Docs to a personal email account?

For more information and helpful tips, please visit the IT Customer Support Portal or contact the IT Customer Support Desk at x4357.

If you have a suggestion or a Technology Tip you think can be useful, you can submit them by emailing

Password expiration reminder

Did you know the MyGRCC password expires every 120 days? If you are experiencing issues signing into any of the GRCC systems such as (but not limited to) VMWare, PeopleSoft, Campus WiFi or staff email, your password may be expired.

It is best to make a habit of resetting your password every semester. Your MyGRCC password must be at least 10 characters long, have a capital letter, and include at least one number. To reset your password, follow the steps found here.

Member Purchase Program exclusive deals

The Dell Member Purchase Program will be ringing in the new year by offering all faculty, staff, students and alumni an additional 10% off on select PCs.  

Dell Member Purchase Program 48 Hour Flash Sale!

10% discounts live 1/12 and 1/13 on select powerful tech*

Click through the main banner to access the latest deals.  For ease of access, the special 10% discount will be auto-applied during the 48-hour sale. No coupon is necessary!

Open computer.

GRCC In the News 01/10/2022

Ferris defensive coordinator earns national honors

1/7/22 The Pioneer (Big Rapids)

BIG RAPIDS – Ferris State University Football defensive coordinator Ryan Hodges, who helped lead FSU to the school’s first NCAA Division II National Championship this fall, has been chosen as the 2021 FootballScoop Division II Coordinator of the Year, presented by AstroTurf.

… Hodges dates back with Ferris State head coach Tony Annese all the way to Montrose (Mich.) High School, where Hodges was a defensive back and Annese the head coach. Hodges then played at FSU, earning All-GLIAC accolades in 2000 before becoming a student coach in 2002. Hodges re-united with Annese at Muskegon (Mich.) High School, before the pair moved onto Grand Rapids Community College in 2009 and then Ferris State in 2012, winning titles at all three stops.

‘Mobile Happy Lights’ relaxation station hitting the road in West Michigan

1/9/22 FOX 17

KENT COUNTY, Mich. — Whether it’s due to long winter days or pressures of the pandemic, mental health struggles are still at the forefront as we begin 2022.

… The relaxation station will also be at Grand Rapids Community College on Jan. 27.

Impact of landmark Brown v. Board of Education case is focus of 2022 Rev. Martin Luther King Jr. Commemoration Day keynote

Cheryl Brown Henderson will talk about the landmark Brown v. Board of Education Supreme Court case and its impact as the keynote speaker for the 36th Annual Rev. Dr. Martin Luther King, Jr. Commemoration.

Henderson is one of the three daughters of the late Rev. Oliver L. Brown, who, in 1950 along with 12 other parents and attorneys for the NAACP, filed suit on behalf of their children against the local Board of Education.

Brown v. Board of Education of Topeka was the 1954 Supreme Court case in which the justices ruled unanimously that racial segregation of children in public schools was unconstitutional. Brown v. Board of Education was one of the cornerstones of the civil rights movement.

Grand Rapids Community College, Davenport University, and Grand Valley State University collaborate annually on events for Rev. Dr. Martin Luther King Commemoration Day. The 2022 keynote is planned for 6 p.m. Jan. 17 at Fountain Street Church, 24 Fountain Street NE in Grand Rapids.

The event is free and open to the public. Doors open at 5 p.m. Attendees can register at

“Our annual celebration amplifies Dr. King’s historical reflections and philosophies of attaining a fair and just society,” said Latoya Booker, Davenport’s executive director of diversity, equity and inclusion. “Cheryl’s presentation – ‘Brown v. The Board of Education: The Legacy Continues,’ will inspire attendees to take on persistent barriers to advancing educational equity. We are proud to bring Cheryl to Grand Rapids to share her message with our greater community.”

Henderson is the founding president of The Brown Foundation for Educational Equity, Excellence and Research, and owner of Brown & Associates, an educational consulting firm.

Henderson founded the Brown Foundation in 1988. It has provided scholarships to more than 100 students of color; presented awards to local, state and national leaders; established libraries for children in low-income communities; developed curriculum on Brown for educators across the country; and sponsored programs on diversity and educational issue.  

The Foundation in 1990 successfully worked with Congress to establish the Brown v. Board of Education National Park in Topeka, Kan., which opened in May 2004. The Foundation in 2001 successfully worked with Congress to establish the Brown v. Board of Education 50th Anniversary Presidential Commission, which served to provide a federal presence in the 2004 anniversary of the Brown decision.

Henderson has an extensive background in education, business and civic leadership, having served on and chaired local, state and national boards. She also has two decades of experience in political advocacy, public policy and federal legislative affairs.

Henderson has a bachelor’s degree in Elementary Education from Baker University in Baldwin City, Kan., a master’s degree in Guidance and Counseling from Emporia State University in Kansas. She has an honorary doctorate of Humane Letters from Washburn University and an honorary doctorate of Education from the University of South Florida.

To request accommodations to attend this event, please contact the Davenport Office of Diversity, Equity and Inclusion at This event will be held in accordance with local, state and/or federal COVID-19 guidelines.

For more information or to RSVP for the event visit

Technology Notification: TechSmith Knowmia migration to Panopto

As we mentioned last year, GRCC is switching from using TechSmith Knowmia to Panopto for our video hosting. Part of the transition was the migration of TechSmith Knowmia videos to Panopto as well as updating the Blackboard links to point to the migrated videos on Panopto. GRCC partnered with K16 Solutions, a company who was tasked with updating Knowmia video links in Blackboard to the migrated videos in Panopto (only for Knowmia videos uploaded before 8/14/2021). This work was performed at the end of December and K16 Solutions was able to update most of the links with some exceptions (see bullet points below). 

Since K16 Solutions was unable to update all links and some links will need to be updated manually, TechSmith Knowmia will still be accessible through 2/28/2022However, on 3/1/2022, videos that are hosted on Knowmia will not be accessible and any Blackboard links still pointing to those videos will no longer work.

We recommend refraining from uploading any new videos to TechSmith Knowmia or adding any additional links in Blackboard that point to TechSmith Knowmia videos, since they will no longer be available on 3/01/2022. Going forward, new videos should be uploaded to Panopto and new video links in Blackboard should only be linked to videos in Panopto.

We are asking you to review all your courses/organizations to ensure all links are updated accordingly prior to 3/1/2022. In addition to reviewing your courses/organizations, you may need to adjust the sharing privileges on your Panopto videos and/or folders, to ensure they can be accessed from Blackboard.  For any assistance or questions on how to manually update your links in Blackboard or how to adjust the Panopto folder/video sharing, please contact DLIT via email at or via phone at (616) 234-3205.

TechSmith Knowmia video links that were not updated in Blackboard:

  • Any link that is to a TechSmith Knowmia Collection.  The concept of Collections doesn’t exist in Panopto, however you can link to a Panopto folder, which can contain multiple videos.
  • Any link that is utilizing the TechSmith Knowmia Quizzing feature with Blackboard grade integration.  Links to videos containing quizzes could be updated, but there isn’t a way to update the quizzing/grading integration automatically.  If you want to continue using quizzing in your videos, you can utilize Panopto Quiz.
  • Any link to TechSmith Knowmia content that returns a “Media Missing” or “Page Not Found” error.  These errors are most likely because the video was deleted in TechSmith Knowmia, but not the reference in Blackboard.  If the video no longer exists in TechSmith Knowmia, then the video will not exist in Panopto.  The link will need to be updated to an alternative video or removed, since it’s currently broken.
  • Any link to a TechSmith Knowmia video that was created by importing from YouTube.  These links will need to be updated to point directly to the video in YouTube.  An alternative option would be to download the YouTube video, upload it to Panopto, and then update your Blackboard link to point to the video now in Panopto.
  • Any link to a video that was uploaded to TechSmith Knowmia on August 14th or after.  These videos were not migrated to Panopto and will need to be manually moved to Panopto (or another video hosting solution) and the Blackboard links to the videos updated accordingly.
  • Any link to TechSmith Knowmia that is part of a course restored after 1/1/2022.  The TechSmith Knowmia links in the restored course will need to be manually updated to point to Panopto.

If you haven’t started using Panopto, we highly recommend attending a training session, watching a webinar, or reviewing resources on Panopto as soon as you can. We have listed some available training sessions, webinars, and resources on Panopto below. You can also sign into Panopto directly at any time at, where you will find some getting started videos. Panopto also provides direct support to all employees and students via Panopto’s Support Portal.

Panopto Getting Started Resources:

Panopto Basic Training Recorded Webinars:

Panopto Weekly Q&A Virtual Office Hours:

Panopto Support:

  • Talk to Panopto Support via phone or chat, submit a ticket, search knowledgebase, and access Panopto resources.  
  • A Panopto support user account is needed to access all of Panopto Support.  Just click on the “New User” link, enter your GRCC email in the email field and for the Panopto Site URL, and click the Sign Up button.

Winter 2022 employee exercise class schedule

After holiday break, we’re all going to want and need to move more! During the winter months, lift your spirits, increase your energy, and release stress with these employee exercise classes. 

Please register via this form ahead of time and calendar appointments will be sent and links will be included for the virtual options.


RaiderStrong with Lannie


Room 212 FFH


Fitness Fusion with Beth


214 FFH

Virtual option also available


RaiderStrong with Lannie


Room 212 FFH


Strength Blast with Lannie


212 FFH

Virtual option also available


Express Yoga with Heather


Room 212 FFH

*Please bring your own yoga mat*

Virtual option also available

Please direct any questions to

Over $1,000,000 available for our Students

Financial Aid representative working with student.

Please encourage the students you teach and support to complete the GRCC Scholarship application. They can fill out a single application to be considered for over three hundred scholarships!

These scholarships can provide them with free money to help cover 2022-23 GRCC tuition, books and fees. 

Students should apply for GRCC scholarships on our Scholarships webpage. The priority deadline is March 15, 2022. In order to maximize scholarship opportunities, students should also complete a 2022-23 FAFSA.