MFA will help to ensure that GRCC data and user accounts are protected from possible hacks.
When you sign into your MyGRCC account from off campus, through the VM or from a personal device using GRCC Wireless or Secure, you will be prompted to use MFA. A one-time passcode will be sent to your personal email on file.
If you would prefer another MFA method, click on “Problems with this authentication option?” link. You will be able to choose one of the other methods of MFA that you set up during your initial registration process for the MyGRCC portal.
Click the checkbox next to “Remember this device?” to suppress MFA for 14 days. This can be done on up to five different devices.
Here are several knowledge base articles to assist you in this process including one that will show how you can change the default MFA delivery method to either phone, email or mobile authenticator:
What is Multi-Factor Authentication (MFA)?
Signing Into the MyGRCC Portal with Multi-Factor Authentication
Changing Default Multi-Factor Delivery Method
Please reach out to the Support Desk with any questions.
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