Multi-Factor Authentication for MyGRCC is now live

We are excited to announce that Multi-Factor Authentication (MFA) on staff MyGRCC accounts is now live! 

GRCC Information Technology is continually striving to keep user accounts safe and secure. MFA requires users to provide proof from two or more authentication methods before granting access. This will protect GRCC data against potential breaches.

Here is what you can expect

When you sign into your MyGRCC account from off campus, through the VM or from a personal device using GRCC Wireless or Secure, you will be prompted to use MFA. 

  • A one time passcode will be sent to your personal email on file. 
  • Prefer another MFA method?
    • Click on “Problems with this authentication option?” link. 
    • You will be able to choose one of the other methods of MFA that you set up during your initial registration process for the MyGRCC portal. 
  • Click the checkbox next to “Remember this device?” to suppress MFA for 14 days. This can be done on up to five different devices. 

Need more help?

Below are several knowledge base articles to assist you in this process including one that will show how you can change the default MFA delivery method to either phone, email or mobile authenticator:

What is Multi-Factor Authentication (MFA)?

Signing Into the MyGRCC Portal with Multi-Factor Authentication

Changing Default Multi-Factor Delivery Method

Please reach out to the Support Desk with any questions you may have. 

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