Posted tagged ‘GRCCePRINT’

GRCCePRINT to be down for upgrade June 5

June 4, 2018

GRCCePRINT is getting an upgrade to the online ordering system. This will take place on Tuesday, June 5th, in the afternoon. There are some new and improved features that we are looking forward to having.

In order to get your jobs in and into production, please have them submitted by 1:00 p.m.

Course packs due April 18

March 20, 2018

It’s time to start planning for the summer semester. Course Pack orders, files, planner, and SKUs are all due Wednesday, April 18, for summer 2018 semester. Please let the bookstore know if you plan to have a course pack and also let them know if it is going to be a new course pack or if it is a reprint of your previous file without changes. If you have a new file, please send the file and planner sheet to grcceprint@grcc.edu. If you do not have a planner sheet, please state if you would like the course pack printed 1-sided or 2-sided. If you have any questions, we can be reached at 234-3960.

Toner scam phone calls

March 13, 2018

Just a refresher on toner ordering: Konica Minolta copier/printers — Toners are ordered through the departments and is not charged.

Desktop printers — Toners are ordered on the GRCCePRINT online ordering through the Store Ordering.

No one from Konica Minolta will call you to order toner. If you receive a call, this is a scam, hang up.

If you need assistance, please call Customer Service at 616-234-3960

 

Course packs due Wednesday, Dec. 6

November 29, 2017

All course pack files, planner sheets, and orders are due Wednesday, December 6, for the Winter Semester. All new files and planner sheets need to be emailed to grcceprint@grcc.edu. The bookstore needs to be notified of any and all course packs needed for the semester, and please let them know if it is a new or updated course pack or if it is a reprint. The bookstore will then place the order with us to be printed.

Course pack due date

November 3, 2017

Winter 2018 Semester Course pack files, planners, orders, and SKU’s are due to GRCCePRINT no later than Wednesday, December 6. Any items received after this date will not be guaranteed in the bookstore prior to classes starting.

Please make sure you notify the bookstore of any course packs that are needed and let them know if it will be a reprint of a previous course pack or if it is being updated or new for Winter ’18. Please send all new files and planner sheets to grcceprint@grcc.edu.

Course pack due date

September 22, 2017

Winter 2018 Semester Course pack files, planners, orders, and SKUs are due to GRCCePRINT no later than Wednesday, December 6. Any items received after this date will not be guaranteed in the bookstore prior to classes starting.

Please make sure you notify the bookstore of any course packs that are needed and let them know if it will be a reprint of a previous course pack or if it is being updated or new for Winter ’18. Please send all new files and planner sheets to grcceprint@grcc.edu.

Calls on meter reads from Konica Minolta

September 21, 2017

Some of you may have been called from Konica Minolta to provide a meter read. This is due to some devices not communicating from the GRCC end, and IT is working with Konica to resolve the issue.

GRCCePRINT online ordering to be down for maintenance September 8

September 6, 2017

GRCCePRINT’s Online Ordering will be down on Friday, September 8, at 3:00 p.m. for maintenance. This should only take about an hour to complete. Please place your orders before 3 p.m. or after 4 p.m.

Canon toner returns

August 21, 2017

If you have extra Canon Toners in your area, please bring them back to GRCCePRINT by Thursday, August 24.

Service, supply ordering for new copiers

August 21, 2017

New Konica Minolta Copier/Printer Sevice Request and Supply Ordering.

The process will remain the same for service requests but below will be the 3 different ways you can now order toner.

Option 1) Call the 800 number that is on the sticker on the front of your new machine and follow the prompts for toner.

Option 2) Email gcs@kmbs.konicaminolta.us . In the body of your email, be sure to include the following information.

Example: Serial Number: A7PY011017204

ID #  9360-1838

Contact name:

Description: 1 toner of each color needed

Location for verification (Department)

Option 3) go to www.mykmbs.com  and login with the credentials sent to you electronically. You will have a webportal you can order toner through.

Konica Minolta project status update — August 14, 2017

August 14, 2017

The printer replacement project continues with unchanged status. All printers should be in place by Wednesday of this week, and should be fully installed by August 18, 2017. The August 15, 2017, update will provide added details on lab coordinator and student training resources.

Konica Minolta project status update — August 11, 2017

August 11, 2017

Attendance at a training session for the Konica Minolta printers counts towards professional development. You do not have to reserve the session in advance; a sign-in sheet will be available at the training location’s entrance.

For support please contact the IT Support Desk (x4357). To ask about deployment timing and training, or to provide feedback, please contact Olwen Urquhart (x3054).

Updated deployment schedule:

  • Sneden/White Hall — Printers released for use.
  • Administration building — Printers released for use.
  • Mable Engle Hall — Printers released for use.
  • Cook — Hardware has been installed; software is pending.
  • College Park Plaza — Hardware has been installed; software is pending.
  • Main — Printers released for use.
  • ATC — Hardware has been installed; software has not been installed.
  • Learning Center — Hardware is scheduled to be installed Aug. 11.
  • Calkins Science Center — Hardware is scheduled to be installed Aug. 11.
  • Ford Fieldhouse — Hardware is scheduled to be installed Aug. 14.
  • Music Center  — Hardware is scheduled to be installed Aug. 11.
  • Preschool — Hardware is scheduled to be installed Aug. 14.
  • Campus Police — Hardware is scheduled to be installed Aug. 14.
  • Facilities — Printer delivery and hardware installation scheduled for Aug. 14.
  • Spectrum Theater — Printer delivery is scheduled for Aug. 14.
  • Student Center — Printers have been delivered; hardware is scheduled to be installed Aug. 15.
  • Thompson M-TEC (plus other Lakeshore Campus locations) — Printers are scheduled to be delivered Aug. 14; hardware will be installed Aug. 16.
  • Tassell M-TEC — Printers are scheduled to be delivered Aug. 14; hardware will be installed Aug. 16.

User training sessions:

  • Tuesday, August 15, in the Calkins Science Center auditorium (third floor) from 10-11 a.m., 11:30 a.m. to 12:30 p.m. and 2-3 p.m.
  • Thursday, August 17 in the Calkins auditorium from 10-11 a.m., 11:30 a.m. to 12:30 p.m. and 2-3 p.m.
  • Friday, August 18, in the ATC auditorium from 10-11 a.m. and 11:30 a.m. to 12:30 p.m.
  • Tuesday, August 22 in the Calkins auditorium (Student Lab Coordinator Training) starting at 10:30 a.m.

The August 17 session will be recorded and made available to GRCC employees as a supplementary training resource.

Some staff RaiderCards are experience log-in challenges, especially with cards that are a number of years old. If you cannot log in after several attempts, please consider asking for a replacement (at no charge).

In an attempt to reduce institutional printing costs, the new Konica Minoltas will not print a document that exceeds 200 pages. Large documents will need to be processed by GRCCePrint.

Temporary printers have been placed in the following locations:

  • 215 ATC Open Computer Lab.
  • 117 ATC Secchia Institute for Culinary Education office.
  • Library’s first floor (existing black-and-white printer is not being replaced).
  • Library’s second floor (west wall).
  • 320 CSC Faculty Resources Room
  • 106 CSC Biology Learning Lab.

 

Konica Minolta project status update — August 10, 2017

August 10, 2017

Attendance at a training session for the Konica Minolta printers counts towards professional development. You do not have to reserve the session in advance; a sign-in sheet will be available at the training location’s entrance.

For support please contact the IT Support Desk (x4357). To ask about deployment timing and training, or to provide feedback, please contact Olwen Urquhart (x3054).

Updated deployment schedule:

  • Sneden/White Hall — Hardware and software installed; printers released for use.
  • Administration building — Hardware and software installed; printers released for use.
  • Mable Engle Hall — Hardware and software installed; printers released for use.
  • Cook — Hardware has been installed; software is pending.
  • College Park Plaza — Hardware has been installed; software is pending.
  • Main — Hardware and software installed; printers released for use.
  • ATC — Hardware has been installed; software has not been installed.
  • Learning Center — Hardware is scheduled to be installed Aug. 10.
  • Calkins Science Center — Hardware is scheduled to be installed Aug. 10.
  • Ford Fieldhouse — Hardware is scheduled to be installed Aug. 11.
  • Music Center  — Hardware is scheduled to be installed Aug. 11.
  • Preschool — Hardware is scheduled to be installed Aug. 11.
  • Campus Police — Hardware is scheduled to be installed Aug. 11.
  • Facilities — Printer delivery and hardware installation scheduled for Aug. 14.
  • Spectrum Theater — Printer delivery and hardware installation scheduled for Aug. 14.
  • Student Center — Hardware is scheduled to be installed Aug. 14.
  • Thompson M-TEC (plus other Lakeshore Campus locations) — Printers are scheduled to be delivered Aug. 15; hardware will be installed Aug. 15.
  • Tassell M-TEC — Printers are scheduled to be delivered Aug. 15; hardware will be installed Aug. 15.

User training sessions:

  • Tuesday, August 15, in the Calkins Science Center auditorium (third floor) from 10-11 a.m., 11:30 a.m. to 12:30 p.m. and 2-3 p.m.
  • Thursday, August 17 in the Calkins auditorium from 10-11 a.m., 11:30 a.m. to 12:30 p.m. and 2-3 p.m.
  • Friday, August 18, in the ATC auditorium from 10-11 a.m. and 11:30 a.m. to 12:30 p.m.
  • Tuesday, August 22 in the Calkins auditorium (Student Lab Coordinator Training) starting at 10:30 a.m.

 

New software to accompany Konica Minolta printers

August 10, 2017

The college is moving to a new software that will be working with the new campus copier/printers. It is called PaperCut and is replacing the Pharos software. One of the functions you will notice is the cost per page. When you are sending from your computer, the pop-up will show a cost of 10 cents for black and white and $1.50 for color. When you retrieve your prints at the device, the actual cost will show on the PaperCut screen which is 5 cents for black and white and 75 cents for color.

The FindME print pop-up:

A screen capture of the PaperCut software pop-up: Print job notification. Confirm the print and select the print action. Print job details. Document name: about blank. Printer: papercut/Find_Me_BW. Pages: 1 (grayscale). Cost: $0.10. Print job actions: Charge to my personal account. Charge to shared account (checked). Account: PG-academicapplications 236000000000000. Apply to all documents in queue (Jobs: 1). Print. Cancel.

The PaperCut window on the Konica Minolta:

PaperCutMF. Held Print Jobs. about blank. Document: about blank. Printed by: ourquhart. Time: 2:46 PM. Client: OSNE130FT004583. Pages: 1. Cost: $0.05. Device functions. Refresh. Print all. Print. Delete.

 

 

 

Update on printer installation, training

August 2, 2017
Update: An August 22 training session has been added.

By now you may have seen Konica Minolta personnel crisscrossing the campus, delivering new multifunction printers (MFPs) to various building locations. Due to initial delays, the delivery and installation schedule has been accelerated this week. The team plans to install 57 printers this week, and 52 next week. Here’s where we stand as of 12:00 PM on August 1, 2017:

Printers Pushed to the Destination:

Printers have been delivered and pushed into place in the buildings of the Devos Campus, in Cook Hall, College Park Plaza, and the Main Building.

Installation Status:

Printers have been functionally installed across the Devos campus, and installations have begun in Cook Hall. Those installations may be completed by end of day today. College Park Plaza will be next for installations.

Ready-To-Use Update:

Please do not use the new printers yet. Although we’re close to the units being fully functional we’re still ironing out small details. We’ll send out another message as soon as the printers are ready to be used by staff and students.

You’ll receive an update every day from the project team as printers are installed and are released for general use. Thank you for your patience as we go through this change to our community.

Any questions may be directed to Olwen Urquhart at ourquhart@grcc.edu.

Konica Minolta Multifunction Printer User Training:

Training will be held at multiple times in multiple locations — you can select any session. Student lab coordinator training will be on August 22 at a time to be determined.

  • Friday, August 4, in the ATC auditorium from 10-11 a.m. or 11:30 a.m. to 12:30 p.m.
  • Wednesday, August 9, in the Calkins auditorium from 10-11 a.m., 11:30 a.m. to 12:30 p.m. or 2-3 p.m.
  • Thursday, August 15, in the Calkins auditorium from 10-11 a.m., 11:30 a.m. to 12:30 p.m. or 2-3 p.m.
  • Friday, August 18, in the ATC auditorium from 10-11 a.m. or 11:30 a.m. to 12:30 p.m.
  • Tuesday, August 22, in the Calkins auditorium from 10:30-11:30 a.m.