Network Drive Usage

The GRCC Information Technology department hopes 2019 finds you well and that you are enjoying our wonderful winter weather.

Thinking ahead to the warmer weather, it may be time for a bit of spring cleaning, at least in your personal network drives. Make sure your J Drive and Google Drive are being used with GRCC best practices in mind. Ensure your drives adhere to the following guidelines:

  • Store only content relevant to GRCC
  • Move any personal files, not relevant to GRCC to an external storage drive
  • Remove files that are out of date and no longer needed
  • Move large files NOT containing personally identifiable information from the J drive to Google Drive

Let’s continue to make our network drive usage be relevant and responsive. If you have any questions, you can always reach out to the Support Desk at itsupport@grcc.edu or (616) 234-4357.

Google Chrome Browser Policy Update

Information Technology has recently rolled out a new policy to your computers that may change the way you interact with Google Chrome. You now have the ability to sign in to your Google Chrome browser, and sync your browsing data to your GRCC Google accounts. This means that your history, bookmarks, extensions, and more can be carried across multiple devices. If you use more than one computer, or move between shared computers, the ability to sign in to the browser can help you manage your data across these devices. Please note that you can only sync your data with your @grcc.edu accounts for security purposes.

Syncing your browsing data goes hand-in-hand with Google Chrome Profiles. With chrome profiles, you can easily create a separate browsing environment for your work and personal accounts. For more information on creating and managing Chrome profiles, please refer to this Google Support article.

You also may have noticed that with this change comes another increase in security; All non-approved browser extensions have been removed from GRCC devices. If there is a browser extension that you use and would like to be reviewed by our IT Security team, please submit a request through the GRCC IT Service Portal, supportdesk.grcc.edu.

Malicious emails abound – GRCC IT says use caution

IRS Warns of New Email Scam –

The IRS sent out a warning this week about a new email scam that may contain malicious malware. The fraudulent emails, which appear to be sent from “IRS Online,” contain an attachment labeled “Tax Account Transcript,” or something similar. The IRS, however, does not send unsolicited emails to the public, nor emails containing sensitive information such as that which is included in a tax return. The IRS asks the public not to open the email, and if using a personal computer to delete it or forward it to phishing@irs.gov.

Phishing Notification –

GRCC Faculty and Staff may have received an email from ‘Bill Pink’ with the subject “Action Required”. This email is not from President Pink. The email contained one or more links prompting recipients for information. If you clicked these links or provided any information, please let the GRCC IT Support team know.

 

As a reminder, keep the below in mind when working with email:

  • GRCC IT, Faculty, and Staff members should not be requesting banking information or account passwords
  • Don’t open and immediately delete suspicious messages from your GroupWise inbox
  • Don’t click any links or download any attachments from any suspect messages
  • Don’t provide any personal information; including usernames or passwords from suspicious email links
  • Don’t use your work email address for mailing lists

If you receive a phishing attempt, report it to the IT Support Desk at ITSupport@grcc.edu or by calling 234-4357. If you have clicked any links or downloaded/opened any files, please let us know immediately.

October is National Security Awareness month

Every month the Information Security Team releases a newsletter containing information for GRCC students, staff, and faculty regarding Information Security Awareness. This month’s issue includes topics such as National Cybersecurity Awareness Month, mobile phone security, and more.

This is the 15th year since National Cybersecurity Awareness Month (NCSAM) began. Each week there is a new topic to learn about and newsletter to read via links on GRCC’s Security Awareness webpage.

GRCC Tech Day TODAY in the Student Center

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: TODAY, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.

Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

GRCC Tech Day tomorrow in the Student Center

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: Tuesday, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.

Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

Updates to grcc.edu

The Communications Department, in partnership with IT, is eager to announce exciting updates to grcc.edu, including:

  • A homepage video that captures the spirit of our campus community, academics and athletics.
  • Less scrolling. Web content that extends the full width of the page when the right-hand sidebar is left unpopulated.
  • Print-friendly webpages. In the past, you may have noticed that printed webpages included the sidebar or other attributes that impeded readability. Now, printed webpages read as easily as documents.

These updates allow us to continue improving the user experience of prospective students, current students, faculty and staff.

If you have any questions, please contact commdept@grcc.edu.

GRCC Tech Day Next Tuesday in the Student Center

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: Tuesday, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.
  • Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

Security Awareness Newsletter

Every month the Information Security Team will be releasing a newsletter containing information for GRCC students, staff, and faculty regarding Information Security Awareness. Content may include: updates in data security on campus, best practices for keeping information secure, and other important topics on information security.

The August 2018 Security Awareness newsletter is now available.

GRCC “Staff” Wireless Network

Information Technology will be discontinuing the “Staff” wireless network on Wednesday morning, 5/16/18. All college owned devices should automatically switch over to the GRCC Secure wireless network. If you are connected to “Staff” with a personal device, or your GRCC device does not automatically connect to the GRCC Secure wireless network, simply select “GRCC Secure” from the list of available wireless networks. When prompted, sign in using your Campus Network Login credentials (the same username and password you would use to sign in to a campus computer).

If you need assistance with connecting to the GRCC Secure network, please contact IT Customer Support.

GRCC In the News, 4-24-18

GRCC Will Be Offering Two Drone Courses

April 21, 2018; Deep Aero Drones

Farmers, construction industry, inspection, survey, search and rescue are some of the areas where drones are majorly being used. Colleges are also showing an interest in the drone technology, and Grand Rapids Community College (GRCC) will be offering two drone courses that will increase peoples skill set and offer more economic opportunities.

Grand Rapids Community College offers free laptop vending machine (M Live)

April 23, 2018; avnetwork.com

Grand Rapids Community College (GRCC) is among higher education institutions providing free laptop vending machines to give students greater access to technology and more flexibility.

Low-income Grand Rapids preschoolers are catching up. Will Lansing notice?

April 24, 2018; Bridge Magazine

GRAND RAPIDS — In some of the poorest neighborhoods in Grand Rapids, in places inured to academic failure, children are grasping at a chance to defy the odds.

… “This makes a tremendous impact,” said Dr. Nkechy Ezeh, founder and CEO of ELNC said of the program. “We know that the brain is ready to learn, really from 0 to 5. We have to strike while the iron is hot.”

(This article doesn’t mention it, but Nkechy Ezeh is a GRCC alumna.)

GRCC In the News, 4-20-18

College In MI Offers Free Laptop Vending Machine

April 19, 2018; Vending Market Watch

At Grand Rapids Community College in Grand Rapids, MI, students can access laptops out of a vending machine just like they would a granola bar.

Funeral services set for well-know Grand Rapids pastor

April 19, 2018; WZZM

GRAND RAPIDS, Mich. – Funeral services have been announced for well-known Grand Rapids pastor Clifton Rhodes.

… In 2015, Rhodes was awarded the Grand Rapids Community College’s Giant Among Giants award.

Holland Judge Named to State Corrections Panel

April 19, 2018; WHTC

LANSING, MI (WHTC-AM/FM) — Brad Knoll has a new state responsibility.

The Chief Justice of the Holland District Court was named on Thursday by Governor Rick Snyder to the Michigan Community Corrections Board, filling a vacancy on the 13-member panel through March 31, 2021 created by the resignation of Beth Gibson. Currently in his fourth six-year term on the 58th District Court bench, Knoll is also an adjunct professor of criminology and political science at Grand Rapids Community College and a faculty member of the Michigan Judicial Institute.

GRCC In the News, 4-19-18

Not your average vending machine

April 18, 2018; AACC 21st Century Center (American Association of Community Colleges)

In Michigan, Grand Rapids Community College students are preparing for exams with the help of an unusual resource: a laptop vending machine.

Curtis Davison commits to Livingstone College

April 18, 2018; FOX 17

GRAND RAPIDS, Mich. — Curtis Davison has committed to play basketball at Livingstone College next season.

Davison averaged 24.4 points per game at Grand Rapids Community College this winter, which was fourth in NJCAA Division 2.

Funeral services set for celebrated pastor with 55-year career

April 18, 2018; MLive

GRAND RAPIDS, MI — Funeral services are Saturday for a well-known and revered Grand Rapids pastor who had a 55-year career behind the altar.

… (The Rev. Clifton) Rhodes led Messiah Missionary Baptist Church for 45 years and in 2015 was awarded the Grand Rapids Community College’s Giant Among Giants award.

West Michigan’s Jubal Brass to appear in concert on April 29

April 18, 2018; MLive

Jubal Brass, an 18-member brass choir, will present an evening of worship through Christian music at 6 p.m. Sunday, April 29, at Georgetown Bible Church, 4114 Baldwin St., Hudsonville.

… Jubal Brass has a long history of leaders with notable music credentials. Tuba player Paul Hoelzley, co-founder of Jubal Brass, directed the ensemble for two years until he resigned to teach at Baldwin-Wallace Conservatory of Music in Cleveland. The other co-founder, John Scripps, then directed for two years until Charlie Buffham took over the baton. Buffham was a music teacher at Grand Rapids Community College, and served as both conductor and arranger for Jubal Brass. John Varineau then came to Michigan as a music professor at the Grand Rapids Baptist College (now Cornerstone University) and as the assistant conductor of the Grand Rapids Symphony. He directed Jubal Brass for 15 years.