Welcome to a new college department: Web and Digital Strategy

The Web and Digital Strategy Department will be driving grcc.edu’s online presence and evolving our web technologies to remain relevant and responsive to the needs of prospective and current students, GRCC employees and our community.

How is this department different from IT and Communications?

This department works very closely with IT and Communications, but manages the work where the two worlds meet on grcc.edu.

IT continues to drive our infrastructure, network security, and other technologies, while the Web and Digital Strategy Department focuses on evolving grcc.edu’s:

  • Content
  • Design
  • User experience
  • Web accessibility
  • Web editor training
  • Web integrations

The Web and Digital Strategy Department collaborates closely with the Communications Department to develop and maintain brand strategy and messaging across all platforms.

This department reports to the College Advancement Team.

For more information, please contact Leigh Jajuga, Director of Web Content and Digital Strategy.

GRCC Retiree Biography: Jody Graves

Jody Graves began her GRCC career in March of 1985 in the non-credit Business and Technical Training Department. She spent her first two years, onsite at a local manufacturing company, developing and training their workforce on software specific to their mid-range computer system. She developed and conducted word processing, spreadsheet, and database training to local businesses and became the coordinator of our micro-computer training department.

“In 1997, when Windows and the internet arrived, I moved to the Staff Development Department and trained faculty and staff on how to use this exciting new technology!,” she said. “This even included some live television on our College Channel, which was a very interesting experience!”

In 1999, Jody was transferred to the IT department and assisted with our conversion to PeopleSoft in the areas of reporting and training. She was then moved to the Learning Academy for Faculty and Staff for a short time, conducting PC training for employees. After that, she returned to IT, in her current position of Enterprise Analyst, specializing in business process, training, reporting, and implementing PeopleSoft functionality, primarily in the student records area.

“Preparing for retirement, Ron and I have sold our home and are currently living in our fifth-wheel in an RV park in Ionia,” she said. “It is tiny house living at its finest! We have recently purchased a home in Cypress Lakes, located in Lakeland, Florida. This will be our permanent residence but we will return to Michigan and our fifth-wheel for a few months each summer. We are looking forward to warm weather, sunshine, no snow, and Tigers Spring Training! We are making plans to go to the Daytona 500 next year, something that is on Ron’s bucket list!

“I have truly enjoyed the last 34 years and I have made many forever friends along the way. It’s been an incredible journey and I will miss you GRCC and all of the people that I have had the pleasure to work with. I could not have done it without all of you! Dr. Seuss said it best, ‘Today is your day. You’re off to Great Places! You’re off and away!'”

Jody, thank you for all of your dedicated service to GRCC! We will miss you and with you and Ron safe and fun travels to Florida! We look forward to hearing about your adventures!

IT offers summer training sessions in Google

To continue honing and perfecting your Google skills, consider attending one of the summer trainings offered by the IT department. Openings are still available!

 

Wednesday, June 19

Intro to GMail & Calendar

8:30-10:30 a.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Thursday, June 27

Advanced G Suite for Education

10 a.m.-12 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Tuesday, July 9

Advanced GMail

10 a.m.-12 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Thursday, July 25

Intro to GMail & Calendar

8:30-10:30 a.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Tuesday, July 30

Advanced Calendar

2-4 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Wednesday, August 7

Advanced G Suite for Education

2-4 p.m.

Room 351 Finkelstein Hall (Main Building)

 

See course descriptions and register ONLINE HERE

 

New G Suite Learning Opportunities

Have you become familiarized and comfortable with the basics in Gmail and Google Calendar? Are you ready to step up your Google game and learn more advanced functions and features?
In an effort to meet the changing needs of the GRCC employee community, IT has developed four new Google related trainings to support the recent transition to G Suite.
  • Intro to Gmail and Calendar
    •  This course will explore the fundamentals of GMail and Google Calendar and outline best practices for using them at GRCC
  • Advanced Gmail
    •  This course will explore the advanced features of GMail and introduce Google Groups and how they will be used. A basic understanding of GMail is required prior to attending this session.
  • Advanced Google Calendar
    •  This course will explore the advanced features of Google Calendar. A basic understanding of Google Calendar is required prior to attending this session.
  • Advanced G Suite for Education
    •  This course will explore additional applications in the G Suite for Education environment including Google Docs/Sheets/Slides, Google Forms, Google Drive & Team Drives, Google Keep as well as Google Meet. GMail and Google Calendar are separate courses and will not be covered in this training.
Register for any of these limited summer opportunities at grcc.edu/goinggoogle!

Change your Gmail Inbox Layout

Gmail offers a variety of ways to display your inbox, try viewing different layouts using the following instructions.

  1. Open Gmail

  2. Hover over Inbox on the left-hand side under the Compose button.

  3. Click the arrow that appears on the right-hand side of the Inbox button.

  4. You will now see five options from the Inbox Type drop-down menu.

The Gmail inbox: Menu options on the left are Inbox, Starred, Snoozed, Sent, Drafts, Google Guides, IT Customer Support, and More. Under the Inbox display menu options are Default (which has been selected), Important First, Unread First, Starred First, and Priority Inbox.  On the right it says: “Try them all, keep what fits. Try out all of the new inbox styles to see what fits you best. You can always switch back if you change your mind.”

Default:

If you choose “Default,” your inbox will be split up into different tabs, like “Primary,” “Social,” “Promotions,” and “Updates.” When you have the “Default” inbox, your messages are automatically sorted into tabs, but you can move messages among categories if you want.

Important first:

If you choose “Important first,” your inbox will be separated into two sections: “Important” at the top, and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Unread first:

If you choose “Unread first,” your inbox will be separated into two sections: “Unread” at the top and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Starred first:

If you choose “Starred first,” your inbox will be separated into two sections: “Starred” at the top, and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Priority Inbox:

If you choose “Priority Inbox” your inbox will be separated into multiple sections. You can choose which sections you want to show, including “Important and unread,” “Starred,” and “Everything else.”

You can decide how many emails to show in each section, and where your unread messages go.

Google Calendar tip: Viewing calendars side-by-side

Google Calendar makes scheduling easy!

View a coworker’s calendar with your own so you can instantly coordinate meetings.

Note: A coworker has to share their calendar with you for you to see it.

  1. Open Calendar, and click Settings settings > Settings.
  2. Scroll to View options.
  3. Check the View calendars side by side in Day View box.
  4. Go back to your calendar grid and at the top, in the view switcher, select Day.
  5. On the left, click a coworkers name to see their calendar.

You’ll see everyone’s calendars side-by-side next to yours so you can view everyone’s agenda.

You may also view our Knowledge Base resources about helpful Google Calendar topics.

ImageNow (Perceptive Content) Upgrade

ImageNow (Perceptive Content) will be upgraded Thursday evening, May 16.

The upgrade will take place from 6 p.m. until midnight. During this time, ImageNow, including the submission and viewing of LOAs, will be unavailable. Also, notifications for timesheet submissions done during this time may be delayed.

WebNow users

As part of this upgrade WebNow will be replaced with eDocs, a modern way to interact with ImageNow.

eDocs still requires a network connection but no longer runs on Java, so you can now access your documents and approve time sheets from any web browser on campus, including your phone. Attached you can find documentation for general tips on using eDocs. For documentation on time sheets and LOAs please see https://grcc.edu/humanresources/forms/payrollforms and https://grcc.edu/humanresources/applicationforleaveofabsence

ImageNow Desktop client users

If you use the ImageNow desktop client, please leave your computer on after leaving for the day on Thursday so that the new client version can be installed. You will not be able to log into ImageNow until your client has been updated.

If your computer is off overnight or goes to sleep, the client should start installing automatically when you log in the next morning. You can check its progress by going to the Start Menu and searching for the Software Center. If the new 7.2.3 client hasn’t started installing you can start the upgrade manually as well. It should take about 20 minutes to install and will require a machine reboot afterwards.

After the client is updated your local preferences will be reset to the default values. If you had a list of frequently used queues that always showed up after logging into the client, you can add these back by going to Settings and then Options. From here you can go to the Toolbar option on the left, click the Message Center tab, and then select which queues you want to see.

Please contact IT Support at x4357 or itsupport@grcc.edu if you use any additional ImageNow printers besides the standard one or if your client is not installing properly.

eDocs Tips

  • Additional documentation can be found at https://docs.hyland.com/Experience/en_US/Portal/Help.htm
  • eDocs separates the viewing of documents from basic workflow routing. Click on Documents to search for documents, including your timesheets and leave of absences. Click on Workflow to process document queues and approve time sheets.
  • At any time click on the home icon to return to the home page

Icons for Documents (a sheet of paper with the right upper corner turned down) and Workflow (a full inbox).

The computer screen after logging into eDocs: Under "Document Views" on the left, "My HR Documents" has been selected. The two choices underneath ar "By Doc Type" and "By Year." on the right-hand side the headings are "Document Name" and "Year." HRP Time Sheet for 2019 has been selected.

  • Return to the previous list of documents, either views or workflow queues: When viewing a document, click on the arrow pointing backwards.

The top menu bar for eDocs: Under "Workflow," the backward arrow -- the first icon choice -- has been selected.

  • Add a stamp or other annotation: When viewing a document in workflow, click on the pencil icon and click “Create
    Annotation.” Click on the document where the annotation should go. Select annotation type; click “Add.”

Under "Workflow," the icon of a pencil on paper -- the fourth option from the left -- has been selected for annotation.

  • Route the document forward to another queue: When viewing a document in workflow, click on the icon of a page with an arrow pointing forwards and then select the queue to route it to. If there is only one option for where the document can be routed forward to, the document will be automatically routed once this icon is clicked.

Under the "Workflow" menu, the icon on the far right has been selected for routing.

  • Route the document upstream to a previous queue: When viewing a document in workflow, click on the icon of a page with an arrow pointing backwards and then select the queue to route it back to. Even if there is only one option for where the document can be routed back to, you will need to click again to select the queue.

Under Workflow, the next-to-last icon on the right has been selected for routing a document to a previous queue.

  • Show or hide Thumbnails on the left side of the screen: Click the grid icon to toggle this view.

Five icons sit about Document Properties; the first one -- a grid -- has been selected.

  • Show or hide Related Documents at the bottom of the screen: Click the document icon to toggle this view

Five icons sit above Document Properties. The second from the left has been selected for showing or hiding related documents at the bottom of the screen.

  • Show or hide Document Properties on the right side of the screen: Click the information icon to toggle this view.

Five icons sit above Document Properties. The one on the far right, a lower-case "i" in a circle, has been selected to show or hide document properties on the right side of the screen.