Tag Archives: Information Technology

Upcoming changes to GRCC WiFi

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GRCC IT is in the process of updating the authentication certificate for GRCC WiFi. All devices connected to the GRCC at any point before Aug. 8, 2019, will automatically receive this certificate with no action needed.

On August 8, GRCC Secure will begin using this new authentication certificate. Faculty and Staff arriving back to campus with their GRCC issued devices after this update has occurred may have trouble connecting initially. To resolve this, we ask that you connect your device to a laptop docking station or ethernet port and your device should automatically update with the new certificate.

If you do have trouble getting connected to WiFi and you do not have access to a laptop dock or ethernet cable, please call the IT Support Desk at 616-234-4357, or stop by one of our walk-in locations in G2 Finkelstein Hall (formerly the Main Building) or 130 Sneden.

Conference phone feature available upon request

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Have your, or your department, had a need for a conference line recently? ConferenceNOW is a replacement for the Meet-Me conference feature. This new phone feature allows you to host a professional audio conference from anywhere, anytime without having to request a line from IT!

If you request the phone feature, you will be provided a meeting number and a PIN to identify you as the host of the conference. Just send the meeting information to your guests and you’re off and running! If you’d like to take advantage of this feature, simply submit a Service Request to IT through our Support Portal and we will add this feature to your phone profile.

Welcome to a new college department: Web and Digital Strategy

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The Web and Digital Strategy Department will be driving grcc.edu’s online presence and evolving our web technologies to remain relevant and responsive to the needs of prospective and current students, GRCC employees and our community.

How is this department different from IT and Communications?

This department works very closely with IT and Communications, but manages the work where the two worlds meet on grcc.edu.

IT continues to drive our infrastructure, network security, and other technologies, while the Web and Digital Strategy Department focuses on evolving grcc.edu’s:

  • Content
  • Design
  • User experience
  • Web accessibility
  • Web editor training
  • Web integrations

The Web and Digital Strategy Department collaborates closely with the Communications Department to develop and maintain brand strategy and messaging across all platforms.

This department reports to the College Advancement Team.

For more information, please contact Leigh Jajuga, Director of Web Content and Digital Strategy.

GRCC Retiree Biography: Jody Graves

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Jody Graves began her GRCC career in March of 1985 in the non-credit Business and Technical Training Department. She spent her first two years, onsite at a local manufacturing company, developing and training their workforce on software specific to their mid-range computer system. She developed and conducted word processing, spreadsheet, and database training to local businesses and became the coordinator of our micro-computer training department.

“In 1997, when Windows and the internet arrived, I moved to the Staff Development Department and trained faculty and staff on how to use this exciting new technology!,” she said. “This even included some live television on our College Channel, which was a very interesting experience!”

In 1999, Jody was transferred to the IT department and assisted with our conversion to PeopleSoft in the areas of reporting and training. She was then moved to the Learning Academy for Faculty and Staff for a short time, conducting PC training for employees. After that, she returned to IT, in her current position of Enterprise Analyst, specializing in business process, training, reporting, and implementing PeopleSoft functionality, primarily in the student records area.

“Preparing for retirement, Ron and I have sold our home and are currently living in our fifth-wheel in an RV park in Ionia,” she said. “It is tiny house living at its finest! We have recently purchased a home in Cypress Lakes, located in Lakeland, Florida. This will be our permanent residence but we will return to Michigan and our fifth-wheel for a few months each summer. We are looking forward to warm weather, sunshine, no snow, and Tigers Spring Training! We are making plans to go to the Daytona 500 next year, something that is on Ron’s bucket list!

“I have truly enjoyed the last 34 years and I have made many forever friends along the way. It’s been an incredible journey and I will miss you GRCC and all of the people that I have had the pleasure to work with. I could not have done it without all of you! Dr. Seuss said it best, ‘Today is your day. You’re off to Great Places! You’re off and away!'”

Jody, thank you for all of your dedicated service to GRCC! We will miss you and with you and Ron safe and fun travels to Florida! We look forward to hearing about your adventures!

IT offers summer training sessions in Google

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To continue honing and perfecting your Google skills, consider attending one of the summer trainings offered by the IT department. Openings are still available!

 

Wednesday, June 19

Intro to GMail & Calendar

8:30-10:30 a.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Thursday, June 27

Advanced G Suite for Education

10 a.m.-12 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Tuesday, July 9

Advanced GMail

10 a.m.-12 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Thursday, July 25

Intro to GMail & Calendar

8:30-10:30 a.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Tuesday, July 30

Advanced Calendar

2-4 p.m.

Room 351 Finkelstein Hall (Main Building)

 

 

Wednesday, August 7

Advanced G Suite for Education

2-4 p.m.

Room 351 Finkelstein Hall (Main Building)

 

See course descriptions and register ONLINE HERE

 

New G Suite Learning Opportunities

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Have you become familiarized and comfortable with the basics in Gmail and Google Calendar? Are you ready to step up your Google game and learn more advanced functions and features?
In an effort to meet the changing needs of the GRCC employee community, IT has developed four new Google related trainings to support the recent transition to G Suite.
  • Intro to Gmail and Calendar
    •  This course will explore the fundamentals of GMail and Google Calendar and outline best practices for using them at GRCC
  • Advanced Gmail
    •  This course will explore the advanced features of GMail and introduce Google Groups and how they will be used. A basic understanding of GMail is required prior to attending this session.
  • Advanced Google Calendar
    •  This course will explore the advanced features of Google Calendar. A basic understanding of Google Calendar is required prior to attending this session.
  • Advanced G Suite for Education
    •  This course will explore additional applications in the G Suite for Education environment including Google Docs/Sheets/Slides, Google Forms, Google Drive & Team Drives, Google Keep as well as Google Meet. GMail and Google Calendar are separate courses and will not be covered in this training.
Register for any of these limited summer opportunities at grcc.edu/goinggoogle!

Change your Gmail Inbox Layout

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Gmail offers a variety of ways to display your inbox, try viewing different layouts using the following instructions.

  1. Open Gmail

  2. Hover over Inbox on the left-hand side under the Compose button.

  3. Click the arrow that appears on the right-hand side of the Inbox button.

  4. You will now see five options from the Inbox Type drop-down menu.

The Gmail inbox: Menu options on the left are Inbox, Starred, Snoozed, Sent, Drafts, Google Guides, IT Customer Support, and More. Under the Inbox display menu options are Default (which has been selected), Important First, Unread First, Starred First, and Priority Inbox. On the right it says: “Try them all, keep what fits. Try out all of the new inbox styles to see what fits you best. You can always switch back if you change your mind.”

Default:

If you choose “Default,” your inbox will be split up into different tabs, like “Primary,” “Social,” “Promotions,” and “Updates.” When you have the “Default” inbox, your messages are automatically sorted into tabs, but you can move messages among categories if you want.

Important first:

If you choose “Important first,” your inbox will be separated into two sections: “Important” at the top, and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Unread first:

If you choose “Unread first,” your inbox will be separated into two sections: “Unread” at the top and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Starred first:

If you choose “Starred first,” your inbox will be separated into two sections: “Starred” at the top, and “Everything else” at the bottom.

You can decide how many emails to show in each section, and where your unread messages go.

Priority Inbox:

If you choose “Priority Inbox” your inbox will be separated into multiple sections. You can choose which sections you want to show, including “Important and unread,” “Starred,” and “Everything else.”

You can decide how many emails to show in each section, and where your unread messages go.