Posted tagged ‘IT’

GRCC IT Project Management Office – please submit project Requests

November 15, 2018

Hello, campus community. It’s that time again! The IT project request window is now open.

Please discuss any 2019/2020 fiscal year IT projects you’d like to request with your BCO. The IT project request window will remain open until 5 p.m. on Friday, March 1, 2019.

Requests may be submitted to the IT project request submission form.

Please contact Olwen Urquhart (x3054) or Jeff Kissinger (x4098) in the IT Project Management Office if you have any questions.

GRCC professor hosts cybersecurity podcast

November 14, 2018

Professor Andrew Rozema has launched a cybersecurity podcast, produced out of GRCC at Media Technologies. The first episode, featuring GRCC IT Security Analyst Austin Bollinger, is up in addition to a podcast trailer. The podcast will feature computer security experts from all around West Michigan including representatives from US Signal and K GROUP. Professor Rozema will also have current and former students on the podcast. You can listen to the podcast on iTunes.

Blackboard Instant Messenger Going Away

October 24, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found at https://gsuite.google.com/learning-center/products/hangouts/#!/. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting https://hangouts.google.com and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

TechSmith Relay Replacement

October 24, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server (https://relay.grcc.edu) will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

SnagIt: https://www.techsmith.com/tutorial-snagit.html

Camtasia: https://www.techsmith.com/tutorial-camtasia.html

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

National Cybersecurity Awareness Month (NCSAM)-Week Four

October 23, 2018

The Department of Homeland Security has teamed up with the Cybersecurity industry to provide information they believe everyone across the nation should know to stay safe and more secure online. The Week Four theme is “Securing Our Nation’s Critical Infrastructure.”

The Week Three Newsletter for NCSAM is now available on the GRCC Security Awareness webpage.

Professional Development Webinar this Wednesday: Google Hangouts

October 23, 2018

Google Hangouts Professional Development Webinar

Wednesday, October 24, 3-4 p.m.

Blackboard IM will be discontinued by the end of this semester. This session will cover how to use our new tool – Google Hangouts. Participants will learn how to sign in, establish a new conversation, and start a video call or conversation (Chat). We’ll wrap it up with some ideas on how to use Hangouts for teaching and learning.

Register for a Google Hangouts Webinar.

 

Future Webinar Topics:

  • 10/31 – Techsmith
  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

DLIT Launches New Webinar Series! First up: Google Hangouts

October 19, 2018

Google Hangouts Professional Development Webinar

Wednesday, October 24, 3-4 p.m.

Blackboard IM will be discontinued by the end of this semester. This session will cover how to use our new tool – Google Hangouts. Participants will learn how to sign in, establish a new conversation, and start a video call or conversation (Chat). We’ll wrap it up with some ideas on how to use Hangouts for teaching and learning.

Register for a Google Hangouts Webinar.

 

Future Webinar Topics:

  • 10/31 – Techsmith
  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

National Cybersecurity Awareness Month (NCSAM)-Week Three

October 16, 2018

The Department of Homeland Security has teamed up with the Cybersecurity industry to provide information they believe everyone across the nation should know to stay safe and more secure online. The Week Three theme is “It’s Everyone’s Job to Ensure Online Safety at Work.”

The Week Three Newsletter for NCSAM is now available on The GRCC Security Awareness webpage.

National Cybersecurity Awareness Month (NCSAM)-Week Two

October 10, 2018

The Department of Homeland Security has teamed up with the Cybersecurity industry to provide information they believe everyone across the nation should know to stay safe and more secure online. Week Two details information on the Cybersecurity field and ways you can become educated in Cybersecurity without necessarily pursuing a career in it.

The Week Two Newsletter for NCSAM is now available on The GRCC Security Awareness webpage.

Raider Salute from Instructional Support to Facilities & IT

October 9, 2018

The Instructional Support department extends a huge thank you and raider salute to the following folks for all of your help, support, and assistance with our recent office space update: Abbot Kastanek, Sam Kirkey, Bob Greene, and Vicki Janowiak – Facilities; Saibo Williams and Antonio Aguillon-Herta – IT. We love the space and welcome everyone to stop in for a visit! We’ll have the coffee pot running.

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TechSmith Relay Replacement

September 26, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

Blackboard Instant Messenger Going Away

September 26, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found in Google Hangouts. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting the Hangouts webpage and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

GroupWise Planned Maintenance this Thursday

September 18, 2018

GroupWise email will be unavailable for planned maintenance on Thursday, September 20th. Maintenance will run from 9 p.m. Thursday until 12 a.m. on Friday, September 21st.

Services also impacted include GroupWise mobile syncing and GroupWise web access.

Updates to grcc.edu

September 14, 2018

The Communications Department, in partnership with IT, is eager to announce exciting updates to grcc.edu, including:

  • A homepage video that captures the spirit of our campus community, academics and athletics.
  • Less scrolling. Web content that extends the full width of the page when the right-hand sidebar is left unpopulated.
  • Print-friendly webpages. In the past, you may have noticed that printed webpages included the sidebar or other attributes that impeded readability. Now, printed webpages read as easily as documents.

These updates allow us to continue improving the user experience of prospective students, current students, faculty and staff.

If you have any questions, please contact commdept@grcc.edu.

GRCC Security Awareness Newsletter

September 6, 2018

The Information Security Team will be releasing a monthly newsletter containing information for GRCC students, staff, and faculty regarding Information Security Awareness. This month’s issue includes topics such as smishing, FERPA, and more.

The September 2018 Security Awareness newsletter is now available.