Third Annual ‘Fall in Love With STEM’ set for February 23

Important update: The “Fall in Love with STEM” event, originally scheduled for Feb. 9, has been postponed because of weather. It has been rescheduled for 1-4 p.m. Feb. 23 in the Calkins Science Center, 226 Bostwick Ave. NE.

GRCC faculty and students will lead sixth-, seventh- and eighth-graders in “exploration stations,” with activities designed to strengthen science, technology, engineering, and math skills. It’s one of several events organized by the West Michigan chapter of the Association of Women in Science. No advance signup is needed for “Fall in Love with STEM.”

G Suite Transition: Test Environment

Before GRCC transitions from GroupWise to Google’s G Suite on May 3, 2019, a test environment has been made available for you to explore and to develop familiarity.

To log in:

1. From any web browser navigate to

2. Enter your Campus Network username and password:

  • Username: (e.g.
  • Password: Your GRCC Campus Network password (the same one you’d use to login to a computer, Groupwise, or Blackboard)

Please Note

The G Suite pilot account is only for testing and training purposes. Any content migrated from GroupWise to pilot will not be moved to the production G Suite environment.

If you have any questions about how to do a specific task or function in G Suite, contact our Google Guides by emailing or contact one of our Google Guides directly!

If you have difficulties logging into your account, please contact the GRCC IT Support Desk at (616) 234-4357.

You may also view our Knowledge Base resources about logging into Gmail and Google Calendar and other helpful Google topics.

Network Drive Usage

The GRCC Information Technology department hopes 2019 finds you well and that you are enjoying our wonderful winter weather.

Thinking ahead to the warmer weather, it may be time for a bit of spring cleaning, at least in your personal network drives. Make sure your J Drive and Google Drive are being used with GRCC best practices in mind. Ensure your drives adhere to the following guidelines:

  • Store only content relevant to GRCC
  • Move any personal files, not relevant to GRCC to an external storage drive
  • Remove files that are out of date and no longer needed
  • Move large files NOT containing personally identifiable information from the J drive to Google Drive

Let’s continue to make our network drive usage be relevant and responsive. If you have any questions, you can always reach out to the Support Desk at or (616) 234-4357.

Professional Development opportunity this Thursday

Spots are still available for this week’s GRCC Accounts and You session on Thursday, January 24, from 1-3 p.m. in 351 Main.

Here’s what you can expect from this learning opportunity:

Campus accounts can be confusing. As part of our commitment to provide world class customer support, Information Technology would like to offer a refresher course to staff and faculty. This course will provide a walk-through on the types of accounts available to our students and staff and some tips and tricks for getting the most out of them. We will also cover how to use the recently updated password reset tool and, of course, be available to answer other account related questions.We will go over: Online Student Center, Campus Network Login, GRCC Wireless Network, Blackboard, Student Email, Student & Employee Discounts, and printing from a personal device/cloud printing.

Sign up online HERE.

Questions? Please contact Angela Salinas: x2567 or


Google Chrome Browser Policy Update

Information Technology has recently rolled out a new policy to your computers that may change the way you interact with Google Chrome. You now have the ability to sign in to your Google Chrome browser, and sync your browsing data to your GRCC Google accounts. This means that your history, bookmarks, extensions, and more can be carried across multiple devices. If you use more than one computer, or move between shared computers, the ability to sign in to the browser can help you manage your data across these devices. Please note that you can only sync your data with your accounts for security purposes.

Syncing your browsing data goes hand-in-hand with Google Chrome Profiles. With chrome profiles, you can easily create a separate browsing environment for your work and personal accounts. For more information on creating and managing Chrome profiles, please refer to this Google Support article.

You also may have noticed that with this change comes another increase in security; All non-approved browser extensions have been removed from GRCC devices. If there is a browser extension that you use and would like to be reviewed by our IT Security team, please submit a request through the GRCC IT Service Portal,

Winter Online and Hybrid Certification Course (OHCC) registration is open!

Registration for Winter OHCC is open!

Winter Online and Hybrid Certification Course (OHCC) starts January 11, 2019.

The OHCC is designed to provide instructors with the knowledge and skills needed to deliver a high-quality online/hybrid course. Successful participants will also be able to teach effectively online through active facilitation and a variety of student engagement techniques and technologies. Training in Blackboard Basics (on the latest version of the LMS) is a prerequisite. Blackboard Basics may be taken online in a self-paced format or in-person on Friday,  January 11, from 10:30 a.m. – noon.

The OHCC is a six (6) week, rigorous course that includes weekly participation and assignment requirements. This training is much more than “Blackboard training,” as it includes elements of instructional design and strategies for building, developing, sequencing, and delivering online content. When you are done, you will have a template for your online and/or hybrid course. You must complete the course, including the assignments for all six weeks, for certification. This includes the completion of your final presentation.

The campus sessions are on Friday, 1:00-2:30 p.m. in 351 Main and virtually using Zoom. This is a hybrid course (online course with some classroom instruction).

Only one session is offered during the winter, so sign-up today!

For more information, visit the Online and Hybrid Certification Course website.
To sign up, visit the Faculty Professional Development Registration website.

Free parking during new RaiderCard pick up

GRCC students can pick up their new RaiderCards on campus beginning Dec. 17.

Digital rendering of new GRCC Raider Card design. Image show the front of the card, with sections of blue, gold, and cream, and the words "GRCC RaiderCard." There is also a sample student photo with the words "GRCC Student Name. Student" underneath.

All students and employees are receiving new RaiderCards as part of an on-going commitment to campus safety and security.

Preprinted RaiderCards for students enrolled in classes on Main Campus or DeVos Campus for Winter 2019 will be available for pick-up at the Raider Grille between 9 a.m. and 5 p.m. Dec. 17 through Dec. 21, 2018, and then Jan. 2 through Jan. 5, 2019.

Additional campus services — such as advising and the bookstore — will also be available during those times.

The new RaiderCards will be used for parking, point-of-sale registers on campus, cash-to-card machines, vending machines, printing and in some cases door access. The new cards will be “contactless” cards, where you will tap instead of swipe the cards at parking gates.

Remaining balances will be transferred to the new cards following the end of the fall semester.

Students who are enrolled in classes only at the Lakeshore Campus for Winter 2019 will be notified when their RaiderCards are available.

The new RaiderCards have larger photos, are easier to read, and longer names can be printed in full. The improved security measures allow the college to electronically control and monitor all exterior doors on campus. As a result, new building access hours will be posted in the online center and additional information will be sent prior to the start of Winter 2019.

Next on the DLIT Webinar Series: Accessible PowerPoints

Accessible Powerpoints

This Wednesday (12/5), 3-4 p.m.

Do you use Powerpoint slides in your campus or online courses? Do you distribute them after a meeting or conference presentation? Don’t forget that Powerpoint presentations are highly “visual” and need to be accessible to the blind and those with low vision. This webinar will be administered through Zoom.

To access this webinar, please visit the Zoom website.

Malicious emails abound – GRCC IT says use caution

IRS Warns of New Email Scam –

The IRS sent out a warning this week about a new email scam that may contain malicious malware. The fraudulent emails, which appear to be sent from “IRS Online,” contain an attachment labeled “Tax Account Transcript,” or something similar. The IRS, however, does not send unsolicited emails to the public, nor emails containing sensitive information such as that which is included in a tax return. The IRS asks the public not to open the email, and if using a personal computer to delete it or forward it to

Phishing Notification –

GRCC Faculty and Staff may have received an email from ‘Bill Pink’ with the subject “Action Required”. This email is not from President Pink. The email contained one or more links prompting recipients for information. If you clicked these links or provided any information, please let the GRCC IT Support team know.


As a reminder, keep the below in mind when working with email:

  • GRCC IT, Faculty, and Staff members should not be requesting banking information or account passwords
  • Don’t open and immediately delete suspicious messages from your GroupWise inbox
  • Don’t click any links or download any attachments from any suspect messages
  • Don’t provide any personal information; including usernames or passwords from suspicious email links
  • Don’t use your work email address for mailing lists

If you receive a phishing attempt, report it to the IT Support Desk at or by calling 234-4357. If you have clicked any links or downloaded/opened any files, please let us know immediately.

Delegating a backup supervisor for time sheets and LOA’s in ImageNow

With the holiday season comes the necessity for delegating backup supervisors to approve time sheets and LOA’s while you take some well deserved time off. The Information Technology department has now made it easier for you to add individuals as backups to your supervisor queue!

Simply follow the instructions below to prepare for your time off, provided by our knowledge base (now available off campus!)

  1. Log into the Online Center
  2. Navigate to the Supervisor Self Service home page using the drop-down at the top of the page
  3. Click on the Supervisor Backup Delegation panel
  4. Enter in the Employee ID number of the person you would like to have access to your queue or click on the magnifying glass to search by first and last name
  5. You can add multiple people if desired
  6. Select the beginning and end date for the access
  7. Click Save

As always, if you have any questions or would like assistance with this process, please give the IT Support Desk a call at 616-234-4357.


Online Center has new pdf check stubs available

The payroll department is happy to announce that a new pdf check stub is available with the latest PeopleSoft upgrade.

The new pay stub will be available for viewing each Thursday before the pay date.

In addition to easier printing, the new functionality will offer the following:

  • Masked direct deposit account numbers
  • Leave bank balances will be viewable on each pay stub with more detail
  • Access to view from cell phone

Important note for non-exempt (hourly) employees: In an effort to improve the compensatory time leave bank view, accrued comp time hours will now be added during payroll processing and available for view on your pay stub under the earn code “CTA.”

More information can be found on the payroll web page.

DLIT webinar this Wednesday: Respondus Monitor

Respondus Monitor webinar: Wednesday, November 7, 3-4 p.m.

Respondus Monitor is a companion application for LockDown Browser® that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with learning management systems and is ideal for non-proctored testing environments.

Register for this and other DLIT webinars on the Faculty Professional Development Registration page of the GRCC website.


Future Webinar Topics:

  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success