Posted tagged ‘technology’

Free parking during new RaiderCard pick up

December 6, 2018

GRCC students can pick up their new RaiderCards on campus beginning Dec. 17.

Digital rendering of new GRCC Raider Card design. Image show the front of the card, with sections of blue, gold, and cream, and the words "GRCC RaiderCard." There is also a sample student photo with the words "GRCC Student Name. Student" underneath.

All students and employees are receiving new RaiderCards as part of an on-going commitment to campus safety and security.

Preprinted RaiderCards for students enrolled in classes on Main Campus or DeVos Campus for Winter 2019 will be available for pick-up at the Raider Grille between 9 a.m. and 5 p.m. Dec. 17 through Dec. 21, 2018, and then Jan. 2 through Jan. 5, 2019.

Additional campus services — such as advising and the bookstore — will also be available during those times.

The new RaiderCards will be used for parking, point-of-sale registers on campus, cash-to-card machines, vending machines, printing and in some cases door access. The new cards will be “contactless” cards, where you will tap instead of swipe the cards at parking gates.

Remaining balances will be transferred to the new cards following the end of the fall semester.

Students who are enrolled in classes only at the Lakeshore Campus for Winter 2019 will be notified when their RaiderCards are available.

The new RaiderCards have larger photos, are easier to read, and longer names can be printed in full. The improved security measures allow the college to electronically control and monitor all exterior doors on campus. As a result, new building access hours will be posted in the online center and additional information will be sent prior to the start of Winter 2019.

Next on the DLIT Webinar Series: Accessible PowerPoints

December 3, 2018

Accessible Powerpoints

This Wednesday (12/5), 3-4 p.m.

Do you use Powerpoint slides in your campus or online courses? Do you distribute them after a meeting or conference presentation? Don’t forget that Powerpoint presentations are highly “visual” and need to be accessible to the blind and those with low vision. This webinar will be administered through Zoom.

To access this webinar, please visit the Zoom website.

Malicious emails abound – GRCC IT says use caution

November 28, 2018

IRS Warns of New Email Scam –

The IRS sent out a warning this week about a new email scam that may contain malicious malware. The fraudulent emails, which appear to be sent from “IRS Online,” contain an attachment labeled “Tax Account Transcript,” or something similar. The IRS, however, does not send unsolicited emails to the public, nor emails containing sensitive information such as that which is included in a tax return. The IRS asks the public not to open the email, and if using a personal computer to delete it or forward it to phishing@irs.gov.

Phishing Notification –

GRCC Faculty and Staff may have received an email from ‘Bill Pink’ with the subject “Action Required”. This email is not from President Pink. The email contained one or more links prompting recipients for information. If you clicked these links or provided any information, please let the GRCC IT Support team know.

 

As a reminder, keep the below in mind when working with email:

  • GRCC IT, Faculty, and Staff members should not be requesting banking information or account passwords
  • Don’t open and immediately delete suspicious messages from your GroupWise inbox
  • Don’t click any links or download any attachments from any suspect messages
  • Don’t provide any personal information; including usernames or passwords from suspicious email links
  • Don’t use your work email address for mailing lists

If you receive a phishing attempt, report it to the IT Support Desk at ITSupport@grcc.edu or by calling 234-4357. If you have clicked any links or downloaded/opened any files, please let us know immediately.

Delegating a backup supervisor for time sheets and LOA’s in ImageNow

November 20, 2018

With the holiday season comes the necessity for delegating backup supervisors to approve time sheets and LOA’s while you take some well deserved time off. The Information Technology department has now made it easier for you to add individuals as backups to your supervisor queue!

Simply follow the instructions below to prepare for your time off, provided by our knowledge base (now available off campus!)

  1. Log into the Online Center
  2. Navigate to the Supervisor Self Service home page using the drop-down at the top of the page
  3. Click on the Supervisor Backup Delegation panel
  4. Enter in the Employee ID number of the person you would like to have access to your queue or click on the magnifying glass to search by first and last name
  5. You can add multiple people if desired
  6. Select the beginning and end date for the access
  7. Click Save

As always, if you have any questions or would like assistance with this process, please give the IT Support Desk a call at 616-234-4357.

 

Online Center has new pdf check stubs available

November 16, 2018

The payroll department is happy to announce that a new pdf check stub is available with the latest PeopleSoft upgrade.

The new pay stub will be available for viewing each Thursday before the pay date.

In addition to easier printing, the new functionality will offer the following:

  • Masked direct deposit account numbers
  • Leave bank balances will be viewable on each pay stub with more detail
  • Access to view from cell phone

Important note for non-exempt (hourly) employees: In an effort to improve the compensatory time leave bank view, accrued comp time hours will now be added during payroll processing and available for view on your pay stub under the earn code “CTA.”

More information can be found on the payroll web page.

PeopleSoft and Online Center down for upgrade starting tonight

November 9, 2018

All of PeopleSoft, including the Online Center, will be down starting at 5 p.m. TODAY, November 9, through 8 a.m. on Monday, November 12. Campus Solutions and the Online Center will be upgraded.

PeopleSoft and Online Center down for upgrade Friday-Monday morning

November 8, 2018

All of PeopleSoft, including the Online Center, will be down starting at 5 p.m. on Friday, November 9, through 8 a.m. on Monday, November 12. Campus Solutions and the Online Center will be upgraded.

PeopleSoft and Online Center down for upgrade starting Friday

November 7, 2018

All of PeopleSoft, including the Online Center, will be down starting at 5 p.m. on Friday, November 9, through 8 a.m. on Monday, November 12. Campus Solutions and the Online Center will be upgraded.

DLIT webinar this Wednesday: Respondus Monitor

November 5, 2018

Respondus Monitor webinar: Wednesday, November 7, 3-4 p.m.

Respondus Monitor is a companion application for LockDown Browser® that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with learning management systems and is ideal for non-proctored testing environments.

Register for this and other DLIT webinars on the Faculty Professional Development Registration page of the GRCC website.

 

Future Webinar Topics:

  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

Techsmith webinar this afternoon

October 31, 2018

Techsmith webinar: Today, October 31, 3-4 p.m.

Currently, G.R.C.C. licenses three Techsmith products – Relay, Camtasia, and SnagIt. This webinar will explain when you would use these products (for video or images) and how they are being used to improve student learning. There will be a short demonstration, as well as time for Q&A.

To register, go to http://www.grcc.edu/ctereg

 

Future Webinar Topics:

  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

New DLIT Webinar tomorrow: Techsmith

October 30, 2018

Techsmith webinar: Wednesday, October 31, 3-4 p.m.

Currently, G.R.C.C. licenses three Techsmith products – Relay, Camtasia, and SnagIt. This webinar will explain when you would use these products (for video or images) and how they are being used to improve student learning. There will be a short demonstration, as well as time for Q&A.

To register, go to http://www.grcc.edu/ctereg

 

Future Webinar Topics:

  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

Blackboard Instant Messenger Going Away

October 24, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found at https://gsuite.google.com/learning-center/products/hangouts/#!/. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting https://hangouts.google.com and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

TechSmith Relay Replacement

October 24, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server (https://relay.grcc.edu) will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

SnagIt: https://www.techsmith.com/tutorial-snagit.html

Camtasia: https://www.techsmith.com/tutorial-camtasia.html

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

National Cybersecurity Awareness Month (NCSAM)-Week Four

October 23, 2018

The Department of Homeland Security has teamed up with the Cybersecurity industry to provide information they believe everyone across the nation should know to stay safe and more secure online. The Week Four theme is “Securing Our Nation’s Critical Infrastructure.”

The Week Three Newsletter for NCSAM is now available on the GRCC Security Awareness webpage.

Professional Development Webinar this Wednesday: Google Hangouts

October 23, 2018

Google Hangouts Professional Development Webinar

Wednesday, October 24, 3-4 p.m.

Blackboard IM will be discontinued by the end of this semester. This session will cover how to use our new tool – Google Hangouts. Participants will learn how to sign in, establish a new conversation, and start a video call or conversation (Chat). We’ll wrap it up with some ideas on how to use Hangouts for teaching and learning.

Register for a Google Hangouts Webinar.

 

Future Webinar Topics:

  • 10/31 – Techsmith
  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success