Posted tagged ‘technology’

DLIT Launches New Webinar Series! First up: Google Hangouts

October 19, 2018

Google Hangouts Professional Development Webinar

Wednesday, October 24, 3-4 p.m.

Blackboard IM will be discontinued by the end of this semester. This session will cover how to use our new tool – Google Hangouts. Participants will learn how to sign in, establish a new conversation, and start a video call or conversation (Chat). We’ll wrap it up with some ideas on how to use Hangouts for teaching and learning.

Register for a Google Hangouts Webinar.

 

Future Webinar Topics:

  • 10/31 – Techsmith
  • 11/07 – Respondus Monitor
  • 11/14 – Blackboard Ally
  • 11/15 – Badges and Gamification
  • 12/05 – Accessible Powerpoints
  • 12/12 – 7 Observations Leading to Student Success

TechSmith Relay Replacement

September 26, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

Blackboard Instant Messenger Going Away

September 26, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found in Google Hangouts. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting the Hangouts webpage and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

Michigan Tech Mobile Lab visits GRCC Today

September 18, 2018

The Michigan Tech Mobile Lab is on campus today, Tuesday, 9/18, from 8:30 a.m. to 7:30 p.m. The capabilities of the mobile lab are diverse, and today’s demonstrations focus on batteries.

The Mobile Lab is located on the south end of campus in the Juan Olivarez Plaza. Additional information about the Mobile Lab can be found here: https://www.mtu.edu/mobile-lab/

Scheduled demonstrations are:

  • 8:30 a.m.
  • 9:30 a.m.
  • 1:30 p.m.
  • 5:30 p.m.
  • 6:30 p.m.
  • 7:30 p.m.

Come check it out!

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GRCC Tech Day TODAY in the Student Center

September 18, 2018

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: TODAY, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.

Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

GRCC Tech Day tomorrow in the Student Center

September 17, 2018

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: Tuesday, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.

Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

GRCC Tech Day Next Tuesday in the Student Center

September 13, 2018

Tech Day poster. The text reads: "TECH day. Tuesday, September 18, 2018. 10 a.m.-2 p.m. Student Center, Room 203, Raider Grille. Bring your electronic devices for FREE technical assistance!"

What: GRCC Tech Day

When: Tuesday, September 18, 2018, 10 a.m.-2 p.m.

Where: Student Center, Room 203, Raider Grille

Bring your electronic devices for FREE technical assistance!

Technicians will be on hand to assist with:

  • Free computer diagnostics.
  • Free and discounted software recommendations (Microsoft Office 365, Avast AVG, Malwarebytes, etc.).
  • Hardware recommendations (RAM, SSD, etc.).
  • Browser recommendations (Chrome, Firefox, Safari, etc.).
  • Assist with virus, Malware, adware, and spyware scans.
  • New laptop recommendations.
  • Software training.
  • Assistance will also be offered for Blackboard, campus login, campus wifi, Online Student Center, and student email.

Free popcorn while it lasts!

TechSmith Relay Replacement

August 23, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server (https://relay.grcc.edu) will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

SnagIt: https://www.techsmith.com/tutorial-snagit.html

Camtasia: https://www.techsmith.com/tutorial-camtasia.html

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

Blackboard Instant Messenger Going Away

August 23, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found at https://gsuite.google.com/learning-center/products/hangouts/#!/. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting https://hangouts.google.com and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

TechSmith Relay Replacement

August 14, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server (https://relay.grcc.edu) will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

SnagIt: https://www.techsmith.com/tutorial-snagit.html

Camtasia: https://www.techsmith.com/tutorial-camtasia.html

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

Blackboard Instant Messenger Going Away

August 14, 2018

Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.

Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found at https://gsuite.google.com/learning-center/products/hangouts/#!/. This resource includes information on all three platforms of Google Hangouts including Google Chat and Google Meet.

We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting https://hangouts.google.com and entering their GRCC email address and GRCC network password.  To switch between Hangouts, Chat, and Meet simply click the Google Apps menu in the upper right corner of your browser.

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.

PeopleSoft Down for Maintenance August 9

August 8, 2018

PeopleSoft Student, HR, Financials, and the Online Center will be down between 10:00 p.m. and midnight on Thursday, August 9th, for required database security maintenance.

Classroom Computer Upgrades

August 3, 2018

Over the next three weeks, the IT Desktop Support team will be upgrading all teacher stations / multimedia computers in all of our classrooms. If you have saved any files locally to the hard drive please back them up as soon as possible.

Additionally, we will also be upgrading the following labs on campus:

Cook:

  • 100*
  • 402*

Midtown:

  • 306 (laptop cart)
  • 309*

Thompson MTec:

  • 109*
  • 111*

Main:

  • 339

* indicates systems that will also be migrated to Windows 10.

 

My Degree Path undergoing maintenance on August 2

August 1, 2018

My Degree Path will undergo scheduled maintenance starting at 6:00 a.m. on Thursday, August 2.

Maintenance is scheduled to be completed by 9:00 a.m. on Thursday, August 2. During this time, My Degree Path will be unavailable.

TechSmith Relay Replacement

August 1, 2018

As of January 1, 2019, TechSmith Relay Recorder and Relay Server (https://relay.grcc.edu) will no longer be available as their parent company, TechSmith, has discontinued both products.

If you have used TechSmith Relay Recorder in the past to create videos, SnagIt and Camtasia are more robust versions of TechSmith Relay Recorder that allow you to screen capture and edit your videos. Both SnagIt and Camtasia are available for download in the Software Center. If you have uploaded videos to RaiderCast using the TechSmith Relay Recorder in the past, those videos will still be available and you can upload to that location through December 31, 2018.

Starting January 1, 2019, videos can no longer be uploaded to RaiderCast. They can be uploaded to Google Drive or YouTube using the Share option in SnagIt and Camtasia. The video captioning process will stay the same. As a reminder, per the audiovisual captioning policy, compliance with federal law requires captioning of all created, purchased, or continually used audiovisual media production shown at GRCC.

Tutorials for SnagIt and Camtasia are listed below.

SnagIt: https://www.techsmith.com/tutorial-snagit.html

Camtasia: https://www.techsmith.com/tutorial-camtasia.html

If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at dlit@grcc.edu or call 234-3205.