Blackboard Instant Messenger will no longer be available for use as of January 1, 2019. This solution has been discontinued by its parent company, Blackboard.
Information Technology understands that many faculty and staff rely on the use of an instant messaging tool to communicate with students. With this, GRCC will officially support the use of Google Hangouts. Google Hangouts allows you to send chat messages, make video calls, and screen share. Whether you are new to Google Hangouts or are currently using it or have used it in the past, more information can be found at https://gsuite.google.com/learning-center/products/hangouts/#!/. This resource includes information on all three platforms of Google Hangouts, including Google Chat and Google Meet.
We encourage faculty and staff members to begin using Google Hangouts prior to January 1, 2019, to familiarize themselves with the product suite and to determine how to best use the new tool in your day-to-day operations. Faculty and staff can use the Hangouts suite by visiting https://hangouts.google.com and entering their GRCC email address and GRCC network password. To switch between Hangouts, Chat, and Meet, simply click the Google Apps menu in the upper right corner of your browser.
If you need assistance with these products, please drop-in to the Distance Learning office at 316 Main, alternatively, you can email them at email@example.com or call 234-3205.